Call Center Telephone Triage RN -BSN

The Telephone Triage Nurse is responsible to conduct safe, effective assessment and disposition and documentation of health related issues for established City of Hope patients within the scope of practice using established guidelines or protocols. The telephone triage RN is responsible to collaborate with other care providers as needed to finalize the disposition of issues identified during the phone assessment.

Minimum Education and Skills Required for Consideration:

  • BSN and current California RN License.
  • Current BLS.
  • Basic computer skills.
  • Oncology nursing experience
  • Telephone Triage Nurse experience preferred

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 5000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy. Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

City of Hope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, or status as a qualified individual with disability.


Meet Some of City of Hope's Employees

Libby F.

Sr Prospect Research Analyst

Working within the Foundation and Relations Department, Libby prepares and provides frontline fundraisers with prospective donor profiles—financing City of Hope’s outstanding patient care and clinical research.

Eleana L.

ITS Administrative Services Manager

Always working on-the-go, Eleana organizes vigorous meeting schedules for City of Hope’s CIO and ITS executives—attentively guiding work flow to keep projects on target.


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