Assistant Water Director - Strategic Operations

About Us
The City of Fort Worth is the 15th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 800,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
Requisition Number:








Utility Description :

The Fort Worth Water Department is responsible for providing safe and reliable water and wastewater service with environmental integrity. The Department is comprised of 990 employees and has an adopted FY 2019 budget of $459 million. The Water Department has a total water treatment capacity of 500 million gallons per day and a total wastewater treatment plant capacity of 166 million gallons per day. There are more than 3,503 miles of pipe in the water distribution system and 3,459 miles of pipe in the wastewater collection system. The utility provides service to more than 1.3 million people in Fort Worth and surrounding areas, which includes 30 water wholesale customers, 23 wastewater wholesale customers, three wholesale reclaimed water customers, and over 250,000 retail connections. The Water Department has recently been reorganized into six divisions. The six divisions include Customer Care, Management Services, Plant Operations, Strategic Operations, Field Operations, and Capital Delivery.

Job Description:

The Strategic Operations Division was created in December 2017 as part of an overall reorganization of the Water Department. The purpose of the Strategic Operations Division is to promote an enterprise wide focus to planning, asset management, and strategic operations, with the goal of breaking down divisional silos, facilitating the free flow of data across the divisions, and utilizing that data in both tactical and strategic decisions.

The Water Department is seeking an Assistant Director to lead the Strategic Operations Division, who will report to the Water Department Director. The Strategic Operations Division includes a total of 53 employees who are currently subdivided into infrastructure and development planning and asset management, facilities planning and asset management, SCADA services, regulatory and legislative affairs, and centralized laboratory.

This position will direct a multi-disciplinary team of individuals, focused on supporting operating divisions and ensuring that operating and performance data is utilized enterprise wide to inform decision making. The division will perform strategic system planning for the utility, develop, adopt and implement enterprise wide asset management plans and protocols, negotiate and administer development and third party contracts that support the utility, and oversee development of the Five Year Capital Improvement Plan (CIP).

The Five Year CIP is updated annually and submitted to the City Council for approval as part of the annual budget process. Implementation of the current Five Year CIP is estimated to cost approximately one billion dollars, with funding coming from a wide variety of sources, including pay as you go cash, revenue bonds, state revolving fund low interest loans, impact fees, and other miscellaneous sources. This position is responsible for developing the Five Year CIP in close consultation with divisional staff and senior leadership, drawing from recommendations included in master planning reports, asset management plans, risk models, development activity, regulations, and citywide initiatives. The Strategic Operations division is also responsible for management of the utility impact fee process, to include establishing fees, ensuring land use and capital improvement plans are updated and current, coordinating meetings with the Citizen Advisory Committee, and preparing semi-annual progress reports.

This position will work in close consultation with departmental leadership and the city attorney's office to negotiate and administer contracts, including new wholesale contracts, amendments to existing wholesale contracts, development agreements, and major operations contracts. This position will work with engineering, finance and regulatory staff to make logical assumptions and perform business case analysis used to justify approval of short and long term contracts. This position will be required to periodically evaluate existing contracts to ensure compliance with terms and conditions and verify assumptions used in their justification are still legitimate. The candidate shall be familiar with various contract forms and procurement options, and have experience in contract negotiation. The candidate may be asked to present business case analysis and explain contract terms to city leadership and elected officials.

The successful candidate will be knowledgeable regarding regulations that affect water and wastewater utilities and be able to develop plans in advance to position the utility to meet future regulations. The NELAP accredited central laboratory provides service to the water utility, wholesale customers, and other agencies. The central laboratory falls under the general supervision of this position, so an understanding of laboratory operations, management and accreditation requirements is beneficial.

The successful candidate will be knowledgeable regarding the tools utilized to capture and distribute operations, maintenance and customer data across the utility, including SCADA systems, computerized maintenance management systems, and advanced metering infrastructure. The successful candidate should have an understanding of the capabilities of these tools, how the data can be presented and utilized across the utility, and where data gaps exist that need to be addressed.

This position should be comfortable directing, managing and coordinating internal staff and personnel, with a focus on developing staff to their full potential through training, support, and encouragement. The candidate will also interface on a regular basis with external engineering consultants, contractors, and vendors.

Ideal Candidate

The ideal candidate shall have a thorough knowledge of water and wastewater infrastructure and facility master planning, design, and procurement. The candidate should be knowledgeable with asset management principles and practices, how they can be applied across the utility, and be capable of leading that effort in Fort Worth. The candidate should have an understanding of data acquisition tools and interfaces, and be willing to lead initiatives to improve levels of service, efficiencies, and productivity. The candidate should have working experience and be familiar with state and federal regulatory rules and agencies, especially as it relates to water and wastewater treatment, distribution and collection system operations. The ideal candidate shall have excellent communications skills, have a proven ability to lead and manage staff, work effectively with internal staff and customers, and deliver reports and recommendations, speaking effectively on technical issues in both formal and informal settings. The ideal candidate shall be an experienced administrator, with ability to prepare and adhere to established budgets.

Education and Experience

The candidate shall possess a Bachelor's degree in engineering from an accredited college or university and at least six (6) years of increasing responsible experience, to include management of engineering and technical staff with oversight of complex programs and budgets. Applicants shall possess or have the ability to obtain a Professional Engineer certification in the State of Texas. If licensed in another state, continued employment will be contingent upon obtaining registration as a Professional Engineer within the State of Texas within six months of employment.

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