Loan Servicing & QC Specialist I

The Entertainment Banking - Loan Servicing & QC Specialist I reviews all new and renewing loans, post boarding & funding, for approval, completeness & accuracy. Callbacks consumer and commercial loans and lines of credit comparing systems posting against credit approvals and documentation. Reports discrepancies found to relevant units and monitors correction as required. Activities require knowledge of credit approvals, loan documentation and loan systems. Monitors collateral systems and reports under margin activity to Credit staff. Performs maintenance on collateral positions as required. Works as liaison to the insurance department to ensure proper handling and delivery of updated and expiring policies to prevent forced placement by working closely with the Team Managers, Team Leads and their teams. Acts as liaison to the sales teams to ensure proper execution and rollovers of LIBOR optioned facilities and loans.

Performs Callbacks for his/her assignment of the Entertainment loan portfolio including reporting of exceptions, and monitoring of corrections. Similarly, monitor portfolio assignment for maturing loans for renewal and insurance related communications and activity. Monitor STOC mailbox for relevant activity and create and distribute STOC collateral reports when required. Participate in projects and assist colleagues in the portfolio review preparation process. At this level, work volume is lighter and colleagues are still learning functional responsibilities and systems.

Basic Qualifications

  • High School Diploma or GED required.
  • Minimum 2 years of loan processing experience in a financial institution required.
  • Minimum 2 years of basic computer experience(e.g. Microsoft Word, Excel, Outlook) required

Job Skills and Knowledge
  • Ability to communicate effectively. 
  • Able to handle a heavy volume of transactions and multiple tasks. 
  • Detail oriented with strong follow-up skills. 
  • Basic knowledge of AFS and Metavante critical 
  • Ability to operate Personal Computers and WordPerfect/Word Programs. 
  • Able to operate calculators, fax and copying machines.

Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.

Equal Opportunity/Affirmative Action Employer, Minorities/Females/Individuals with Disabilities/Veterans

Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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