Cisco Meraki

Supplier Quality Engineer

2 months agoTaipei, Taiwan

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!


Cisco Meraki has grown to become an industry leader in the IT space, with over 500,000 plus customers and with over 3 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of networking and making cloud-managed IT a reality.



The Supplier Quality Engineer will have to work directly with the suppliers to meet Cisco Meraki quality standards in the manufacturing of the components. The supplier quality engineer will also be responsible for driving improvements in the area of quality, delivery and manufacturing initiatives. They will also collaborate with suppliers, development engineers (PDME) and contract manufacturers (JDM) for a smooth ramp-up from NPI to mass production.


In this role, you will:

  • Evaluate supplier quality systems and controls, inspection measurements, measuring techniques, jig-fixtures, etc
  • Collaborate with development engineers for print/specification completeness.
  • Visit supplier sites and audit quality standard, workmanship and processes
  • Team up with suppliers for capability analysis, GR&R and correlation study
  • Own technical responses regarding commodity quality issues, PPAP certification status, 2nd source qualification and duplicate tool qualification
  • Review FAI reports with PDME, and follow up on changes and corrections
  • Learn and utilize Minitab statistical software as an analytical tool
  • Resolve quality issues and obtain 8D reports with corrective action implementation, and negotiate with suppliers to find equitable solutions for identified quality issues
  • Monitor and track corrective actions and deviations
  • Align JDM and supplier for Meraki cosmetics and dimensional specifications


Required Qualifications

  • BS in Mechanical, Electrical or Industrial Engineering from accredited institutions
  • 2-3 years of quality/manufacturing engineering experience working with quality systems or manufacturing processes
  • Six Sigma Green Belt or a similar certification


Preferred Qualifications:

  • Experience in machining, plastic molding, die casting, and sheetmetal stamping
  • Familiarity in suppliers’ special processes (painting, coating, plating)
  • Familiarity in semiconductor, MEMs, LEDs, ICs, PCB (SMT) processing, card FA, electro-mechanical assembly, cables, and connector manufacturing operation. Alternate and second source component qualification
  • Usage of equipment in a metrology/inspection lab such as CMM
  • Interpersonal skills to handle difficult/urgent situations as well as supplier quality-induced line stoppage situations


At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.


Message to applicants applying to work in the U.S.: 
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%.  Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.     


Client-provided location(s): Taipei City, Taiwan
Job ID: 4724599

Perks and Benefits

  • Health and Wellness
    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
  • Parental Benefits
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks
    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off
    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement
    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program