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C.H. Robinson

Quality Assurance Supervisor - 2nd Shift

Plainfield, IN

C.H. Robinson is seeking a Quality Assurance Supervisor to lead the charge in improving quality metrics and optimizing productivity for our branch customers. In this key position, you will oversee the daily functions of warehouse operations, focusing on quality control, inventory management, and leading a team of quality assurance and auditing personnel. You will leverage metrics and root cause problem-solving techniques to drive enhancements and support continuous process improvement. This is an excellent opportunity for someone who is passionate about leading, has a quality-focused mindset, and is dedicated to driving continuous improvement in warehouse operations. Take the next step in your career by applying today and playing a pivotal role in enhancing supply chain efficiency at C.H. Robinson.

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*This is a 2nd shift role. Monday - Thursday - 10-hour shifts starting at 3:30 PM.


  • Educate Distribution Center staff on the Model vision, guiding principles, and strategy
  • Elevate expertise as a subject matter authority in fresh supply inventory, production processes, quality control, costs, and productivity techniques
  • Establish and manage metrics for efficient operations and budgeted objectives
  • Lead a team overseeing quality to surpass customer service metrics and deliver top-tier quality and food safety standards
  • Collaborate with Distribution Center Leadership to execute standard operating procedures, ensuring accurately documented and consistently executed facility services
  • Ensure compliance with HAACP, OSHA, Primus Inspection Standards, and corporate Food Safety standards
  • Cultivate a culture of safety through thorough equipment preventative maintenance schedules and work orders
  • Monitor supplies, packaging, and raw materials for efficient and professional operations
  • Strategically plan staffing levels aligned with projected projects and volume
  • Outline employee accountabilities and expectations, managing performance through coaching and development
  • Contribute to recruitment, selection, promotion, and alignment of diverse talent, fostering development for individual and organizational success

Required Qualifications:

  • Must be at least 18 years old
  • Minimum 2 years of experience in a warehouse, and/or distribution center environment
  • Ability to work 2nd shift, M-TH 10hr shift starting at 3:30pm
  • Knowledge of efficient and safe warehousing practices
  • Basic computer skills
  • Manual dexterity required for operating machinery
  • Ability to occasionally lift up to 50lbs
  • Applicants in a warehouse role must complete a pre-employment drug screen as part of a conditional job offer.

Preferred Qualifications:

  • High School Diploma or GED
  • Previous supervisory experience
  • Ability to interact effectively with all levels of the organization
  • Proven ability to effectively communicate information and/or instructions
  • Delivers detail oriented, accurate and organized results under pressure
  • Demonstrates the desire to operate in an entrepreneurial, multi-task environment
  • Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran


Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTUREpage.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at

Client-provided location(s): Plainfield, IN, USA
Job ID: robinson-R38282
Employment Type: Full Time