- Warsaw, Poland
Purpose of job:
Our Account Representatives are trusted, strategic partners to companies around the world. This is your chance to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience.
As an Account Representative, you'll manage a group of small- to mid-size accounts to build strong, long-term relationships with account leadership. You'll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account's supply chain.
Your accountabilities will include:
- Maintaining and growingthe existing customer portfolio
- Consistently executingdaily business (receiving orders, data entry, informing customer aboutshipment status etc.)
- Establishingrelationships with day-to-day contacts
- Selling and negotiatingat a transactional level
- Identifying newopportunities with current customers outside the existing scope
- Establishing andpro-actively maintaining relationships with management level contacts bothinside and out of your organization
- Gathering, analyzing, andpreparing relevant information for business reviews and being anactiveparticipant
- Following up the statusof your customers' transport operations
- Very good communication skills in English.
- Knowledge of Polish
- High energy and strongpresentation skills
- Ability to build strongcustomer relationships
- Ability to work in a teamenvironment, while also delivering independent results
- Strong ability topersuade, motivate, and influence others
- Experience in a customer service or commercial role, especially in logistics isconsidered as an asset
- Bachelor'sdegree preferred
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.
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