Head of Account Management
- Paris, France
tl;dr: Looking for the person that will train our sales team, develop our business and represent the French region within the company regarding our Sales efforts. This would be reached through a past experience as a manager in a sales team + in a high volume / high growth environment. You got to be ready to spend a lot of your time on the field, with your team, trying to convince one chef at a time.
Who we are & What we do
In one sentence:
🍫 We are one team on a mission to reshape the oldest and largest industry on the planet - food 🍫
In more than one sentence:
Currently, up to 40% of the world’s food is never consumed while 815 million people are undernourished. The supply chain is grossly fragmented, as the world population’s demand and its demands continue to grow rapidly, the food industry urgently needs to be transformed.
Our goal is to improve and digitalize the entire supply chain globally by connecting all of its players, while also empowering them locally to reduce waste, meet demand, and increase their bottom line.
Today, Choco provides a free digital platform that connects restaurants with their suppliers; an effortless tool that optimises communication, eliminates operational inefficiencies, and simplifies the entire ordering process for all sides. So far we have helped tens of thousands of restaurants and suppliers across four continents, but this is only the first step.
As one of the fastest growing tech start-up’s globally, we’re moving quicker than ever, assembling the most motivated, humble and curious people to reach the next level together.
To change the status quo, we are looking for hyper-motivated team members, optimistic go-getters, and versatile thinkers who have the passion and determination to go to the moon together.
We know the road won’t be easy, but we’re 100% committed to our mission because we care about the world we live in and the one we leave behind.
We aren't the only ones to believe in Choco.
Founded in March 2018, we have already raised one of the largest series A of the last 5 years (Total raised $71.5M). We are backed by world leading VCs such as Coatue and Bessemer Venture Partners and startup leaders and entrepreneurs who have built companies such as Google, Facebook, Amazon, Uber, SoundCloud, DropBox, and Delivery Hero.
What about the team in Paris ?
In Paris, we have a driven team starting the day talking to the owner of "Le Bouillon Pigalle" and finishing it at a little "brasserie" at the corner of the 9th district, you know the place where you can get your classic "Boeuf Bourguignon" and your "Tarte Tatin" ! 🙌
Here is what our offices look like
A glimpse through a very intense team meeting 💡
A Chocorian helping one of our suppliers with delivery 🚚
When we are not on the field, this is us, being focus and ready to gong 💪
Besides that, listen to what Nathan & Clara has to say about life in the French office:
What does our Head of Account Management do at Choco ?
⏩ If you only had to keep a few things in mind from that job description: ⏪
Our future Head Of Account Management is the general motor and inspiration of all our retention and up-selling efforts in France.
As a coach-player, he/she leads the entire team to success!
🎯 The 3 objectives we propose you if you join us : 🎯
Leading the team into our retaining and up-selling efforts to make sure our users are as happy as possible.
Hire, train, coach and challenge our AM team on a day to day basis.
Using all your analytical to prioritise, anticipate and communicate decisions within Choco.
⚙️ Your daily activities will be divided between these different missions: ⚙️
You are joining an existing team and your role will be to get more results together. Then you'll be able to help us scale by being involved in hiring.
Organising from a collective and individual perspective the performance of the team.
Implementing the tools, techniques and processes you always dreamed about.
Having a unique sit in the growth of a one of a kind scale up.
Ready for the challenge ?
💪 What does it take to perform as our Head of Account Management France at Choco: 💪
2 must haves:
You have at least 3 years of experience as a Head of AM / AM Team lead in an ambitious startup or scale up and you want to go to the next step!
You have this capacity to be data driven and to use your analytical skills to transform data into action plans and you excel in both fields. You are not looking for excuses and you accept your mistakes.
3 nice to have
You have a deep understanding about long term retention and up-selling.
You are 100% Humble: You join us to learn as much as you can. You are not afraid by someone else's success, on the contrary, it drives you.
You are 200% Passionate: You need to give a purpose to your day to day activities. Your users' satisfaction is what matters the most. Your passion is contagious and you love to inspire people around you.
And of course, as we are an international company from the beginning, you are fluent in English 🇬🇧 on top of being fluent in French 🇫🇷 !
Our recruitment process is awaiting you
Resume Screening: we will review your application and send you a message for a first interview or reject your application explaining the reasons.
First interview with one of our Cofounders: This will be the first contact to determine alignments and culture fit.
Business Case & Interview with our COO: After preparing a business case at home, It will be your moment to convince him that you have the right set if skills to perform on this job.
Jam session with team members: You will discuss with some of the sales team member in Paris and in Brussels & with some members of the global operation team in Berlin.
Last interview with our CEO: Up to 45min to convince our Founder & CEO that you have what it takes to become a Chocorian.
A stellar onboarding and the smartest team in the foodspace will be waiting for you ! 🚀
It's your call now, don't hesitate to apply!
Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
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