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Chick-fil-A, Inc.

Sr. Lead, Industrial Engineer

Atlanta, GA

Overview

The Production Design department within Chick-fil-A, Inc. engineers revolutionary restaurant systems that Operators, Team Members, and Customers love for 2,700+ restaurants.

The Senior Lead Engineer role in the Understand/Imagine group of Production Design will work within a team of three engineers that drives new food-production equipment, systems, and process projects from conception to implementation. The role specifically has two vital tasks in Chick-fil-A's Innovation process:

  • Understanding problems the chain will face in speed, space, complexity, capacity, and Team Member experience.
  • Imagining possible solutions to the problems, converging on the most valuable ones.


  • When the team's projects are outside the Understand/Imagine phases, this engineer is expected to continue to contribute to a project's success by leveraging his or her unique and versatile abilities to turn ideas into prototypes, validate project performance in Chick-fil-A's restaurants, and collaborate with a larger project team to launch solutions that deliver business value to the organization.

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    This engineer needs to be skilled and comfortable influencing and communicating to cross-functional partners at all levels of the organization. A chief contribution will be to utilize disciplined principles of engineering analysis, problem-solving, and innovative design. Position must be able to understand current state-of-the art food-industry equipment designs and apply innovative, forward-thinking design initiative prior to the need being explicitly stated or identified.

    Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

    Responsibilities

    • Directly lead new equipment design and development projects through the Understand/Imagine phases
    • Contribute to projects when they are outside the Understand/Imagine phases
    • Provide leadership and influence to a broad range of cross-functional partners
    • Identify barriers, bottlenecks, and pain points to continued profitable growth, prioritize problems to solve, and imagine robust solutions to meet business objectives.
    • Lead collaboration with cross-functional teams to ensure that projects meet all business needs and are successfully executed within constraints
    • Communicate well with and influence non-technical business disciplines through the explanation and adoption of technology as applied to menu and operational strategies
    • Serve multiple up and downstream partners to accomplish goals of varied stakeholders.
    • Candidate will be required to leverage their skills as an individual contributor and in a technical leadership capacity
    • Will be responsible for aligning strategy and work output with various cross-functional disciplines including, but not limited to, other teams within Production Design, Restaurant Development, Supply Chain, Kitchen Design, Culinary Commercialization, and Field Ops


    Minimum Qualifications

    • Bachelor of Science in an Engineering Discipline (Mechanical, Electrical, Industrial)
    • At least 5 years of work experience in one of the following areas: Lean, IE, or Process Engineering
    • Proven ability to provide technical leadership to mentor peers
    • Ability to work with wide latitude for unreviewed action or decision on most outcomes
    • Proficiency in MS Office products (Excel, Word, PowerPoint)
    • Advanced project management skills demonstrated
    • Excellent communication, relational, and team skills to enable interaction with restaurant team members, as well as corporate peers and leaders
    • Knowledge to produce and maintain technical specification documents on both process and equipment improvement opportunities
    • Experience leading cross-functional teams that include both technical and non-technical aptitudes
    • Ability to move work forward in an environment of urgence
    • Experience with and an aptitude toward work involving applied research to explore and define technically vague concepts with the ability to apply them to executable projects


    Preferred Qualifications

    • Master of Science in an Engineering Discipline (Mechanical, Industrial) or MBA
    • Lean or Six Sigma Certification
    • Prior experience in a food processing environment
    • People management experience with an engineering team in a professional environment


    Minimum Years of Experience

    3

    Travel Requirements

    20%

    Required Level of Education

    Bachelor's Degree

    Preferred Level of Education

    Masters Degree

    Major/Concentration

    Bachelor of Science in an Engineering Discipline (Mechanical, Electrical, Industrial)

    Client-provided location(s): Atlanta, GA, USA
    Job ID: Chick-2023-13456
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • On-Site Gym
      • Mental Health Benefits
      • Virtual Fitness Classes
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • On-site/Nearby Childcare
    • Work Flexibility

      • Flexible Work Hours
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Snacks
      • Some Meals Provided
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Pension
      • Relocation Assistance
      • Financial Counseling
      • Profit Sharing
    • Professional Development

      • Tuition Reimbursement
      • Learning and Development Stipend
      • Promote From Within
      • Shadowing Opportunities
      • Access to Online Courses
      • Lunch and Learns
      • Leadership Training Program
    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program
      • Employee Resource Groups (ERG)
      • Founder led

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