Sr. Leader Administrator, Restaurant Training


The Sr. Leader Administrator will provide high-level confidentiality and administrative support to the Executive Director, Restaurant Training. This person will manage calendars, plan meetings and events, research, provide technical solutions in a paperless environment, prepare statistical reports, handle information requests, and perform clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. S/he will be interacting with staff members at all levels of the organization, Chick-fil-A Operators, and outside visitors. This role requires a focus on both results and relationships. This position is based in the Chick-fil-A Corporate Office in Atlanta, GA.


  • Manage and maintain executive's schedule. Mastery of Microsoft Office/Outlook required.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using MicroSoft Suite.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Open, sort, and distribute incoming correspondence, including email.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Prepare responses to correspondence.
  • Make travel arrangements and complete expense reports.
  • Conduct research and compile data for consideration and presentation by executives, committees and boards of directors. Prepare PowerPoint presentations and design professional graphic documents.
  • Compile, transcribe, and distribute minutes of meetings.
  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Develop constructive and cooperative working relationships with others, maintaining them over time.
  • Interact and communicate with diverse set of people inside and outside the organization, representing the Executive Director and the Restaurant Training organization to Chick-fil-A staff, Operators, Team Members, vendors, and other external sources. This information can be exchanged in person, in writing, by telephone, by e-mail or by digital collaborative platforms.
  • Develop specific goals and plans to prioritize, organize, and accomplish your work.

Minimum Qualifications

  • Minimum of 5 years' experience supporting a senior executive at a mid-large sized organization.
  • Expert level technology (computer) skills, including MicroSoft Office.
  • Desire to learn new technology and adopt as appropriate.
  • Strong relational skills and ability to anticipate needs.
  • Ability to compile, manage and track details, events, and data in an organized manner online that
    allows for quick access.
  • Comfortable working in a mobile, interactive environment

Preferred Qualifications

Bachelor's degree or 5+ years of executive administrative experience

Minimum Years of Experience


Travel Requirements


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