Overview

The Consultant, Restaurant Food Safety & TM Health provides specialty consulting services to Business Consultants, Chick-fil-A Franchisees and various other CFA Support Center groups. This consulting service includes providing expertise in all areas related to food safety and the health of restaurant Team Members. This also includes serving Business Consultants and Operators to ensure that regulatory requirements are met in the various local, state and national jurisdictions.

Responsibilities

Food Safety Culture & Team Member Health Leadership

• Partner with Business Consultants and Operators to identify, diagnose, and support resolution of Restaurant level food safety or Team Member health risks
• Provide expertise to Business Consultants and Operators in the resolution of the major Health Department risk factors and compliance to the FDA Food Code
• Partner with Business Consultants as an expert liaison in the event of potential food safety or Team Member health situation that may justify or require Restaurant closure
• Establish the path and criteria to re-open a Restaurant that undergoes a closure for food safety related reasons
• Aid restaurants in defining both short-term and long-term food safety and Team Member Health culture wins
• Serve as the technical expert on prioritization, energy focus and resources to strengthen food safety and Team Member Health operations and culture
• Represent and influence Restaurant-level Food Safety needs to the Food Safety Solutions, Systems, and Culture Teams and broader organization
• Review Restaurant Food Safety challenges to identify potential root causes and determine the most appropriate consulting support to determine steps toward solutions
• Manage the internal relationships with other departments to influence improved food safety and Team Member health systems across the organization

• Works with wide latitude independently to make decisions and take action in all situations