2019 Restaurant Design Innovation Summer Intern


Our Design Innovation team is growing, and this position offers an exciting opportunity to create meaningful designs at the heart of innovation. Our designers bring creative visions to life within our restaurants designs, as well as user experiences. We transform ideas from concept to reality, combining business strategy, research, content, and human interaction into a holistic experience and environment that's compellingly simple, thoughtful and uniquely Chick-fil-A.

Our work environment appeals to self-motivated, flexible team players that have great communication skills and lots of curiosity. We pay attention to details, and don't take our selves too seriously. We believe in relationships rather than titles; in teams rather than lone thinkers. We are all about a collaborative and agile approach and we think it is the key enabler for us to deliver innovative, best-in-class designs.


As an intern, you will be exposed to a design-thinking approach to discover and validate experiences, environments and tools related to our innovation projects. You will work closely across the organization to successfully go from early stage product concepts to launching in the field. You must be responsive, flexible, and able to succeed within an open and agile team environment. The ideal candidate for this position will be at ease visualizing in the abstract and then being able to drive that vision into solid design deliverables and while having fun in the process.

Responsibilities will include:

  • Communicate design strategies (i.e. schedules, modifications, updates) to consultants, contractors and vendors to meet all established deadlines
  • Coordinate with Project Manager to create, communicate and maintain project schedules
  • Utilize knowledge of building codes and standards to provide guidance on technical issues, and ensuring accuracy of documents and design solutions that get installed in the field
  • Provide design support for vendors and contractors during installation
  • Assist with vendor coordination during design development / prototyping
  • Assist in development of site specific drawings for multiple design solutions
  • Communicate design details / direction to multiple agencies, as well as internal team
  • Participate in test site visits to validate design solutions
  • Assist in development of Design Guidelines for multiple project initiatives
  • Assist in applying existing visual brand guidelines across all design solutions

Minimum Qualifications

  • Knowledge of design for customer facing products (digital and/or physical)
  • Knowledge of user-centered design methodologies and the design thinking process
  • Knowledge of architectural details and specifications for review and management of construction document production
  • Excellent written and verbal communication skills
  • Motivated to drive initiatives to completion and work with ambiguity
  • Attention to detail
  • Strength in time management and ability to deliver results in a timely manner
  • Self-starter who takes initiative to elevate the level of deliverables
  • Strong interpersonal skills and high level of comfort in engaging with a variety of audiences
  • Ability to manage shifting priorities

Required Level of Education

Bachelor's Degree


Service Design, User/Experience Design, Interior Design, Business Design, Design Management, or other related major

Minimum GPA (4.0 Scale)


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