Cleaning Crew Supervisor

The Role

The Cleaning Crew Supervisor will oversee the frontline staff. They will be focused on leading a team upholding cleanliness standards, safety and organizational policy through observation, coaching, training, and ongoing evaluation. The Cleaning Crew Supervisor works with all Leads to help prepare the ballpark for all upcoming events and during all events.

RESPONSIBILITIES

  • Deploy, assign, and manage custodial associates during scheduled shifts in order to ensure that designated and procedural policy is upheld
  • Actively communicate with all interdepartmental supervisors when needed for all events
  • Ensure Wrigley Field and its campus are ready for all events by end of shift, which will include ensuring that the concourse is clear and safe, garbage is picked up, restrooms are cleaned and stocked, and all materials are secured in the appropriate storage locations, etc.
  • Promote positive interaction among peers and foster team building through coaching and exercises to support associate development
  • Quality control of associate use of cleaning tools and machines to address hygiene needs as defined via the handbook and training
  • Complete a post shift report
  • Work with all of Ballpark Operations as necessary in preparation for and during an event
  • Interact with Command Center on a timely and efficient manner for any event related issues
  • Report issues to Facility Coordinator
  • Assist in the recruitment, selection, and training of custodial personnel
  • Additional responsibilities as needed and as directed by management

REQUIRED QUALIFICATIONS

  • Undergraduate degree in Communications or equivalent related facility experience, minimum of 2 years
  • Ability to perform the following physical tasks: bend, squat, kneel, twist, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of time
  • Ability to lift and carry at least 20 lbs. on a regular and continuing basis
  • Demonstrated ability to problem solve
  • Demonstrated ability to disseminate and communicate unique personal interactions
  • Demonstrated verbal communication skills
  • Ability to lead numerous projects in an effective manner
  • Ability to effectively adapt to a work environment that is in constant change due to weather
  • Must be able to work nontraditional hours to include evenings, weekends and holidays as needed
  • Must be proficient in Microsoft office and internal systems
  • Must be available to work from February – November
  • Must be 18 years or older by Opening Day

PREFERRED QUALIFICATIONS

  • General equipment repair and maintenance knowledge
  • Ability to thrive in a team setting and work under stress
  • A passion for The Cubs and its unique history

The Chicago Cubs are an Equal Opportunity Employer


See Inside the Office of Chicago Cubs

The Chicago Cubs are a professional baseball team and one of two remaining charter members of Major League Baseball’s National League. Cubs fans can watch the action live at Chicago’s historic Wrigley Field or at away games across the country. Fans can get the latest news on players and events at the yearly Cubs Convention or by reading Vine Line—the official Cubs magazine.


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