Senior Executive Advisor, HR

CEB (NYSE: CEB) is the leading member-based advisory company. By combining the best practices of thousands of member companies with our advanced research methodologies and human capital analytics, we equip senior leaders and their teams with insight and actionable solutions to transform operations. This distinctive approach, pioneered by CEB, enables executives to harness peer perspectives and tap into breakthrough innovation without costly consulting or reinvention. The CEB member network includes more than 16,000 executives and the majority of top companies globally.

Job Summary

The Senior Executive Advisor is responsible for interacting almost continuously with C-Level members to foster deep, broad intimacy with assigned memberships and/or customer segments; applying and packaging our resources to meet member challenges; and sensing patterns among customer needs to influence the rolling research and event calendar. Additionally the Executive Advisor operates as the program lead for commercial teams in APAC and is responsible for supporting commercial calls in conjunction with revenue partners, and is responsible for overall contract value outcomes for the programs they oversee.

Responsibilities include:

  • Applies expansive knowledge of CEB research archives (also known as the canon) to help resolve high-value business problems for clients by:
  • Delivering insight to members through written and oral communications
  • "Packaging" insight (deck compilation, summary writing, project scoping) to meet member needs
  • Interacting with members include written communications, check-in calls, phone consultations, in-person briefings, webinars and meetings
  • Providing world class value for clients in one-on-one and multi-client settings
  • Leads design and management of events and projects; events and projects executed to firm-best standards
  • Assumes a leadership role in product development activities and agenda creation processes for the relevant practice area
  • Acts as a thought leader for the program/practice and plays a leadership role in helping to create the rolling research and event calendar
  • Actively shapes the direction of ongoing research and product creation projects; participates in and provides feedback during checkpoint meetings and other stages of the strategic research process
  • Supports revenue teams by:
  • Participating on calls with members and prospects to diagnose issues and deliver insight and value "in the moment"
  • Working with account managers and sales colleagues, building joint ownership and accountability for commercial outcomes
  • Creating internal collateral for sales and member services staff
  • Overseeing the quality of output from inbound request researchers
  • Leading the coaching and content training to revenue functions and other members of the ExA team
  • Using and teaching appropriate advisory and diagnostic frameworks for client interactions
  • Serving as a content expert in all areas within program/practice
  • Delivering value for clients across practice both in a functional expertise and cross functional setting
  • Develop third party relationships which can positively impact product quality, speed to market of new products or network expansion

A successful candidate will possess:

  • Outstanding record of academic achievement, minimum Bachelor's Degree holder (MBA, JD or other graduate degree preferred)
  • Suggested minimum of 6 years related work experience in the consulting field
  • Exceptional facility in scripted and extemporaneous speaking to engage audiences of 1 to 50
  • Ability to master a research terrain and conduct substantive content discussions with senior-level executives
  • Executive "presence" and gravitas; exceptional ability to immediately establish one's credibility with senior executives
  • Ability to diagnose prospect/member needs and identify relevant resources
  • Exceptional ability to synthesize and distill large amounts of information
  • Strong commercial outlook and client service ethic
  • Strong interpersonal and communication skills that demonstrate a proven ability to develop relationships with a range of internal and external constituencies
  • Excellent organization and prioritization skills,
  • Superior interpersonal skills with an ability to work both independently and within a team,
  • Willingness to travel an estimated 50% of the time
  • Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of customer/member service.

For more information on other exciting opportunities, please visit our Careers page.

CEB is an Equal Opportunity Employer

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