Account Manager

Are you ready to take your career to the next level? Do you want to work for a stable, growing firm that impacts the world's best companies? As an Account Manager at CEB Talent Assessment (previously SHL) – a global leader in talent solutions – this position is critical in the relationship between CEB Talent Assessment and its client accounts. With the full support of consulting teams, the selected candidate will work with a team of professionals to drive significant growth.

As an Account Manager, you will:

  • Cultivate New and Existing Business: Manage and grow a portfolio of clients from the mid-market segment in addition to identifying and developing new business opportunities. Demonstrate preparedness and credibility- using insight-led sales techniques.
  • Relationship Building: Achieve detailed understanding of the client's most important business and talent needs through skillful probing. Paints a client-centric vision of value by effectively positioning our recommendations and capabilities in the client's context.
  • Client Delivery: Ensure implementation of subscription contracts for recurring client needs and manages renewal of client contracts & subscriptions.
  • Content Development: Accurate use of Salesforce. Develop, apply and share knowledge including; keeping abreast of market trends and evolving client needs and using this to deliver client solutions, maintaining own knowledge of new and existing solutions, services, products including all new delivery mechanisms.
  • Company Representation: Increase and continually promote the CEB Talent Assessment brand in the market.

What CEB Can Offer You:

  • Benefits package, including medical, dental, vision, 25 days paid annual leave.
  • Competitive base salary and bonus potential.
  • The ability to engage, influence, and impact a broad array of the world's leading executives.
  • Career development and advancement based upon your performance.
  • The opportunity to be a part of a company distinguished by its insights and to have access to CEB's groundbreaking research, tools, and solutions.

We're looking for an Account Manager with These Basic Qualifications/Skills:

  • 1-3 years successful outbound sales experience: including proven experience in negotiations
  • Sales experience, ideally from a Consulting or Business Services background
  • Demonstrated ability to serve in a role with revenue responsibility and able to meet monthly, quarterly and annual sales goals
  • Ability to manage multiple commercial processes, forecast with precision and identify challenges to a positive commercial outcome.
  • Strong business acumen, excellent verbal and written communication skills, and adaptability.
  • The ability to build business relationships at a senior level.
  • Ability to use internal influence to ensure that the full capabilities of CEB are brought to bear in serving our clients.
  • Excellent business English and local languages as required.

Desirable Qualifications/Skills:

  • Experience selling to HR and/or C Level, with strong current network.
  • A Bachelors or Masters in Psychology, Human Resources, or Business-related discipline.

Meet Some of CEB's Employees

Peter M.

Senior Business Development Manager

Peter helps HR & customer service leaders evaluate and join CEB’s best practice research programs by showing them how their involvement will impact business performance.

Andrew M.

Business Development Associate

Andrew works with his team to find and reach out to new business prospects for CEB. He interfaces with Fortune 500 companies across the world—and gets them on board with CEB's solutions.


Back to top