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CDW

Sr Inside Solution Architect- Workspace

Remote
  • The Sr. Inside Solution Architect-Workspace supports Account Managers by assisting them in the sale of solutions related to Workspace. The Sr. Inside Solution Architect-Workspace builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.
    The Sr. Inside Solution Architect-Workspace develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.
    The Sr. Inside Solution Architect-Workspace is expected to be subject matter expert in multiple families of Workspace solutions.
    Key Areas of Responsibility

Technology Leadership
* Educates Account Managers by conducting short training classes on Workspace products

* Explains the features, benefits, and technical specifications of new secondary, emerging and complementary products and solutions * Explains conceptually how secondary and emerging/add-on products and solutions are installed and implemented for customers * Designs solutions for secondary and emerging/complementary products and solutions * Expert level knowledge of multiple Workspace categories inclusive of vertical specific needs * Readily shares lessons learned and technical knowledge with other Inside Solution Architects and Account Managers regarding primary, secondary, emerging, and complementary products and solutions * Answers questions and assists less experienced team members on using the tools of the job * Keeps abreast of changes and trends * Attain role level certifications

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Sales Support
* Consults with customers and partners to architect solutions
* Follows up and responds to questions regarding registrations and closed deals, and escalation needs
* Monitors and renews service maintenance contracts
* Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold
* Registers and manages customer proposals in partner registration systems
* Produces quotes and BOMs
* Creates quotes for high priority RFPs and/or assists with RFP content
* Produces sales forecast reports
* Reviews quotes and orders for accuracy

Sales
* Discusses solutions at a conceptual level with customers and potential customers

* Explains the solutions features and benefits * Recommends and influences the client to include services that complement hardware/software proposals * Explains the financial metrics that the solution achieves and use various tools to calculate the ROI for the customer * Guides customers in their decision making (compares and contrasts) primary, secondary, emerging, and complementary technologies * Leads CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g. WebEx, Lync) and in person * Explores additional sales opportunities through new service maintenance contracts and renewals * Negotiates pricing with partners and customers * Routinely collaborates with Partners and Account Managers to drive mapped opportunities, fine tune strategies and approaches to exceed joint sales goals * Develops detailed Territory Plan to manage their business * Regularly engages with key customers to build and nurture a trusted advisor relationship. Develops a strategy collaboratively with the customer and account manager
  • Minimum Qualifications
    • Associate's Degree or equivalent work experience
    • 2-year experience as ISA or 3-year minimum equivalent experience

Other Requirements
* Proficient in Microsoft office applications
* Ability to travel up to 20% of the time
* Proven success and experience selling technologies solutions and services
* Knowledge and proven success of engaging and working with sales teams
* Ability to execute on territory goals and metrics
* Ability to adapt and change to the business needs of the practice and team coverage model
* Strong interpersonal and presentation skills, including consulting skills
* Strong oral and written communication skills
* Strong passion for learning and teaching others
* Proven group presentations skills
* Motivated and self-starting
* Ability to think creatively and come up with proactive ideas that will increase sales
* Strong problem solving skills
* Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Preferred Qualifications
* Bachelor's Degree
* Proven success and experience selling technologies solutions and services to small business, enterprise or global customers
* Technical Accreditations and/or Certifications:

* Active accreditation from leading Mobility Partners * Successfully completed ISA accreditations
Job ID: CDW-23000324
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Snacks
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

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