- The Sr. Inside Solution Architect-Workspace supports Account Managers by assisting them in the sale of solutions related to Workspace. The Sr. Inside Solution Architect-Workspace builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.
The Sr. Inside Solution Architect-Workspace develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.
The Sr. Inside Solution Architect-Workspace is expected to be subject matter expert in multiple families of Workspace solutions.
Key Areas of Responsibility
Technology Leadership
* Educates Account Managers by conducting short training classes on Workspace products
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Sales Support
* Consults with customers and partners to architect solutions
* Follows up and responds to questions regarding registrations and closed deals, and escalation needs
* Monitors and renews service maintenance contracts
* Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold
* Registers and manages customer proposals in partner registration systems
* Produces quotes and BOMs
* Creates quotes for high priority RFPs and/or assists with RFP content
* Produces sales forecast reports
* Reviews quotes and orders for accuracy
Sales
* Discusses solutions at a conceptual level with customers and potential customers
- Minimum Qualifications
- Associate's Degree or equivalent work experience
- 2-year experience as ISA or 3-year minimum equivalent experience
Other Requirements
* Proficient in Microsoft office applications
* Ability to travel up to 20% of the time
* Proven success and experience selling technologies solutions and services
* Knowledge and proven success of engaging and working with sales teams
* Ability to execute on territory goals and metrics
* Ability to adapt and change to the business needs of the practice and team coverage model
* Strong interpersonal and presentation skills, including consulting skills
* Strong oral and written communication skills
* Strong passion for learning and teaching others
* Proven group presentations skills
* Motivated and self-starting
* Ability to think creatively and come up with proactive ideas that will increase sales
* Strong problem solving skills
* Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
Preferred Qualifications
* Bachelor's Degree
* Proven success and experience selling technologies solutions and services to small business, enterprise or global customers
* Technical Accreditations and/or Certifications: