CDW's vision is to be the best national provider of Advanced Technology Solutions. We'll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Technical Architects at CDW are smart, hard-working technology consultants who enjoy teaming with other best and brightest technology consultants on highly visible, technically challenging projects and services. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and technology consulting. Technical Architects are technology thought leaders at CDW. Technical Architects apply the necessary technical breadth and depth to develop successful CDW services and raise the overall technical capabilities of CDW's consultants.
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Set standards for and provide leadership and guidance around the creation of reference architectures and roadmaps which clearly tie back to customer business and technology outcomes, service delivery targets and requirements
Oversee the creation of documentation artifact standards for reference architectures, designs, deployment planning, hardware and software standards and standard building blocks. Design a comprehensive technology lifecycle management process, including the definition of required artifacts, approval processes, risk profiles and technology refresh cycles.
Customers and Sales: Solicit input/feedback from both internal and external customers to shape the services portfolio
Vendors: Working with other CDW business areas (PPM, Strategic Solutions), develop and grow vendor relationships pertinent to Services success They leverage their business acumen skills around portfolio management to create differentiated services for CDW supporting new technologies. They analyze and develop our services capabilities, financial performance, competitiveness, and industry trends within the marketplace This is an exciting opportunity for significant growth of CDW's service capabilities.
Key Areas of Responsibility * RESPONSIBILITY FOR CREATING RELEVENT VALUABLE SERVICES - Here are the roles that Technical Architects play in the defining and maintaining services that we go to market with:
* *Services Idea and Researc*h - collaborate with Product/ Managers stakeholder and ambassador teams to identify and validate new Advanced Technology service solution opportunities and conduct market research. Provide leadership in maintaining 12-month rolling roadmap for services. * *Service Design* - build Minimal Viable Product (MVP) definitions, standard operating procedures for solution implementation and support, help to validate economic viability of solutions and to help to build customer value propositions. Manage Controlled Release process for new services and provide early life support where appropriate. * *Service Launch*- provide deep and broad technical support to Solutions Specialists, review system designs and participate in bid assurance, as required by customers. Work closely with Engineering teams to scale operations to support new and existing services. * *Empower* - provide assistance to Product Managers for ongoing technical pricing enablement, and operational support. * *Iterate* - participate in post-project debrief sessions, archive intellectual property and transfer knowledge to Engineers and Managed Services and Practice teams. Provide assistance with pricing updates, product enhancements, automation, and if needed, retirement. * *RESPONSIBILITY FOR BUILDING THOUGHT LEADERSHIP -* Technical Architects are charged with accelerating the technical development of Solution Specialists and Engineers. Here are the practices that Technical Architects apply to grow the best and brightest technical professionals. * *Technology and Innovation* - Technical Architects are thought leaders in their respective technology spaces having demonstrated the ability to lead teams with new solutions and innovating others. * *Coaching and Development* - collaborate with Product Managers, Professional Services Managers, Managing Consultants, and Solution Specialists to build staff and training plans for new effective implementation of Advanced Technology Solutions, provide troubleshooting support for CDW Engineers and Solution Specialists and on-the-job mentoring for Emerging Technology Engineers (ETE). * *Knowledge Sharing and Training *- work with Product Managers, Professional Services Managers, Managing Consultants and Training Managers to develop training curriculum for new Advanced Technology solutions. Deliver or facilitate technical training to Engineers and Solution Specialists, contribute, lead or own internal online discussion groups and virtual team meetings. * *Technology Labs* - lead the build-out of engineering labs. This includes driving procurement strategies, vendor early-field trials (EFT's), and lab documentation and administration. * *Intellectual Property Development* - build standard operating procedures for solution implementation and support, author technical white papers, construct tools and processes to reduce the cost of delivering projects, create a standard Engineer toolkit, build virtual labs for internal, hands-on training, implement and deliver customer training and present at vendor partner conferences. * *GROW SERVICES GROSS PROFIT-* Technical Architects are ultimately accountable for: * Working with Product Managers to manage profitable services. * Selling work on projects, through other Engineers and Solutions Specialists. * Developing and implementing intellectual property, for the benefit of other Engineers. * Significant involvement in and leadership of managed/hosted/shared network designs and plans. * Product Management and Development Labs - Architecture, budgeting, procurement and implementation with the goal of maintaining product currency within the PM and Development labs. * *DELIVER EMERGING TECHNOLOGY AND STRATEGIC PROJECTS*- Perform and/or lead engagements for customers on emerging technology areas up to 10% of the time.
Education and/or Experience Qualifications
Bachelor's Degree in Business, Computer Science, a related technical degree or equivalent
Three to Seven years of large - scale, enterprise - class planning, design, implementation, and support experience
At least three years of consulting experience
Must have expert knowledge of Network Security foundational topics; networks, firewalls, VPNs, and other security products
At least one Security Expert or Professional certification: CCNP, CCDP, CCIE, Palo Alto PCNSE, Fortinet NSE 4 or higher Other Required Qualifications
Must possess excellent communications skills both orally and written with the ability to effectively interact with Stakeholders and various cross functional teams as well as customers.
Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve.
History of successfully coordinating complex projects with multiple facets and stakeholders.
Applicant should demonstrate solid attention to detail and a penchant for accuracy
Excellent analytical skills. Demonstrated ability to understand data finding to draw conclusions and develop actionable recommendations.
Demonstrated accountability for delivery against business goals and objectives.
Ability and willingness to travel up to 25% to other CDW locations, meetings, and client sites. Preferred Qualifications
Project oversight responsibilities, management and technical leadership and engineer mentoring experience
Experience with Active Directory environments including Group Policy, ADFS, AD LDS, LDAP, DNS, and DHCP
Experience with network generation firewalls including Cisco Secure Firewall (Firepower), Fortinet Fortigate, or Palo Alto Strata
Experience with segmentation technologies such as Network Access Control, Cisco TrustSec, or Cisco ISE
Experience with advanced endpoint security solutions such as Carbon Black, Crowd Strike, Cisco Secure Endpoint (AMP for Endpoints), or Palo Alto Networks Traps
Experience with cloud-based hosting including Office 365, Google G Suite, MS Azure, and Amazon AWS
Job ID: CDW-22003833-OTHLOC-320500025537 Employment Type: Other
Perks and Benefits
Health and Wellness
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA With Employer Contribution
HSA With Employer Contribution
Fitness Subsidies
On-Site Gym
Mental Health Benefits
Parental Benefits
Adoption Assistance Program
Work Flexibility
Remote Work Opportunities
Hybrid Work Opportunities
Office Life and Perks
Commuter Benefits Program
Happy Hours
Snacks
On-Site Cafeteria
Vacation and Time Off
Paid Vacation
Paid Holidays
Personal/Sick Days
Leave of Absence
Volunteer Time Off
Financial and Retirement
401(K)
401(K) With Company Matching
Stock Purchase Program
Performance Bonus
Professional Development
Tuition Reimbursement
Learning and Development Stipend
Promote From Within
Access to Online Courses
Lunch and Learns
Internship Program
Leadership Training Program
Diversity and Inclusion
Diversity, Equity, and Inclusion Program
Employee Resource Groups (ERG)
Woman founded/led
Company Videos
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