CCC Intelligent Solutions

Human Resources Director

2 months agoChicago, IL

About CCC

CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.
Our advanced capabilities in AI, IoT, telematics, blockchain, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy's digital transformation.

At CCC, our mission is to keep people's lives moving forward when it matters most. Diversity of experience and perspective are key to our pursuit so we can deliver a future of possibilities for our customers. Find out more about CCC Intelligent Solutions by visiting


Job Description Summary

This is an exciting opportunity for an HR Director to join our growing, industry leading technology company to help drive our People Strategy. This role reports to the Chief Human Resources Officer.The HR Director works closely with executives, managers and the HR Leadership Team to execute talent and organizational strategies intended to attract, develop, and engage a diverse workforce. You will play an integral role in building, supporting, and continuously improving a high-performance culture in a rapidly transforming business.You will be the primary HR Partner for over 700 employees in several critical business units, including Products and Technology and Corporate Strategy, while managing a small team.

Job Duties


  • Design and execute robust talent strategies using excellent judgment and data-driven planning with outstanding communications throughout.
  • Serve as a hands-on leader consistently demonstrating deep expertise in day-to-day HR activities, while keeping a focus on strategic initiatives.
  • Consult with and coach senior leaders on all people-related issues, including talent management, employee relations, team effectiveness and organizational design.
  • Partner closely with HR Leaders, including your peer HR Director, to drive scaling and efficiency of talent initiatives across business partner teams
  • Guide and develop HR business partners to ensure high level of generalist support and timely execution of key HR programs.
  • Ensure HR processes (compensation, performance, talent review) are managed to a high level of quality and consistency, and issues and concerns are addressed with a strategic mindset.
  • Partner with the people analytics function to identify trends and insights to inform talent strategies.
  • Demonstrate a continuous improvement mindset in all people-related activities.
  • Proactively support organizational design changes to increase productivity and improve performance.
  • Consult with leaders to identify systemic issues impacting engagement; partner with leaders and appropriate COE to address.
  • Identify compression and market-driven pay issues and partner with the compensation COE to address.
  • Contribute to a positive culture that fosters engagement and delivers an excellent employee experience.
  • Develop and support feedback processes that align with performance metrics and strategic competencies; analyze results and identify the highest-impact opportunities for improvement.
  • Provide direction, delegate effectively, and motivate others to create a highly engaged team and respected team.



  • Bachelor's Degree required; MBA or MA in business or HR-related degree preferred
  • 10+ years' work experience in a mid-size or larger professional organization with a focus on products.
  • 7+ years in an HR generalist function in roles of increasing responsibility and scope
  • Three+ years of management experience
  • Deep functional knowledge of employment and Federal law, employee development, compensation and talent processes
  • Strong proficiency in Excel and PowerPoint


  • High integrity leader who inspires trust
  • Demonstrate a continuous improvement mindset in all people-related activities.
  • Exceptional relationship and stakeholder management skills
  • Strategic thinker and excellent problem solver
  • An active listener with a reflective approach who is capable of influencing others to drive results forward
  • Excellent analytical skills - must be comfortable working with data, analyzing results, identifying root causes and using metrics for planning purposes
  • Strong business acumen
  • Clear, effective communicator (verbal, written) with solid presentation skills
  • At ease working in a dynamic, agile environment where prioritizing and multi-tasking are essential to complete work and meet deadlines in a fast-paced environment

About the company's Commitment to its employees:

CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.

CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.

CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members.

Client-provided location(s): Chicago, IL, USA
Job ID: CCC-0012152

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)