Senior Partnership Operations Manager -

Ref#: 29150

CBS Business Unit: CBS Interactive

Job Type: Full-Time Staff

Job Location: San Francisco, CA, US

About Us:

CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

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Division Overview:

Our Distribution & Operations team works on expanding distribution of our best-in-class CBS content across multiple types of digital partnerships and business models, including (but not limited to) transactional, ad-supported streaming, subscription video on demand (with CBS All Access), and digital MVPD products and partnerships. We are a diverse and agile team that works in an exciting and fast-paced environment, working cross-functionally across different departments and partnering with multiple technology/distribution partners to ensure that we bring CBS content to consumers, however and wherever they want to consume content.

Role Details:

The Sr. Partnership Operations Manager will play a key role as a foundational member of our growing business operations function, working closely with our digital MVPD partners. In this role, the Sr. Partnership Operations Manager will be closely involved in daily operational tasks that drive operational efficiency, but will also be called upon to trouble-shoot issues with partners, work closely with the Senior Director and Senior Partnership Manger to address priority strategic questions, while working on projects aimed to streamline operations and processes that help drive growth and revenue. The Sr. Partnership Operations Manager is expected to lead and be involved with a varying range of projects, and will be expected to interact and manage relationships with cross-functional teams both externally and internally.

Your Day-to-Day:

  • Support the video operations team with prioritization of delivery of appropriate digital assets to each partner
  • Develop and iterate on operational specs and on-boarding documentation based upon changing processes
  • Work cross-functionally with linear, video operations, and ad operations teams and help partners adapt and implement our specs and requirements from on-boarding to launch
  • Maintain and help update the rights management across digital assets across each partner service
  • Conduct regular product audits across various platforms for consistency
  • Conduct daily tracking and communication of competitive developments
  • Collect and gather industry research to develop business insights and recommendations to support the business strategy and operational decision making
  • Identify market trends, research reports and frequent business analyses for special projects

Key Projects:

  • Support the on-boarding and launch of new (and highly visible) digital MVPD partners
  • Drive processes and find efficiency to help scale operations to support growing digital MVPDs business
  • Partner closely with digital MVPDs to expand the CBS footprint across the country and help expand distribution of premium CBS content across multiple services and platforms


What you bring to the team:

You have –

  • At least 3 years of previous experience in a Partnership Operations role within a media company or digital MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
  • A demonstrated understanding of digital linear streaming, SVOD and VOD space
  • Strong proficiency in MS office applications, especially Power Point and Excel
  • Experience with content tracking and content management tools
  • Strong communication and organization skills – verbal, written, and presentation
  • Exceptional work ethic with ability to work independently and collaboratively as a team, act proactively and drive resolution
  • Ideal candidate will be self-directed with an entrepreneurial spirit who will be able to work well under pressure and quickly adapt to change in a fast-paced work environment. Strong attention to detail and the ability to multitask is a necessity.

You might also have –

  • Experience with scripting and database creation is a plus
  • Proficiency in FileMaker Pro is a plus

All candidates must successfully complete a background check prior to starting employment at CBS Interactive. CBS Interactive is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. CBS Interactive complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

EEO Statement:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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