Market Research Analyst - TV Guide

Ref#: 28997

CBS Business Unit: CBS Interactive

Job Type: Full-Time Staff

Job Location: San Francisco, CA, US

About Us:

CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

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Division Overview:

The Research team provides actionable insights into trends, markets, audiences, and the competition. Our work drives strategy and product decisions, and supports advertising sales for multiple brands within CBSi's Tech, Games, and Media properties, which include CNET, GameSpot, and TV Guide.

Role Details:

We are looking for a team-oriented, skilled researcher, and quick learner who thrives in fast-paced environment. In this role, you will focus on projects and advertising sales support for our Media properties including,,,,, and

Day to Day:

  • Interact with our site and sales teams to drive forward product and sales research initiatives.
  • Develop research approaches and questionnaires with the input of the Research Director.
  • Program for fielding, monitor fielding, tabulate data (using SPSS), and analyze custom studies including audience profiling, product development, ad effectiveness and monthly TV show tracker.
  • Assist in conducting qualitative research projects (focus groups and usability) including monitoring recruitment, logging findings during testing, writing up results/highlights, and moderating usability sessions or focus groups.
  • Complete comScore monthly reporting and analysis for sites providing insight into trends for our competitors, and provide other competitive intelligence.
  • Assist in other analyses such as social media mining and pulling Nielsen ratings.
  • Respond to sales and product marketing inquiries for research data utilizing third-party and internal (e.g. comScore, MRI, audience profile studies, site usage data, etc.), includes pulling data, analyzing results, preparing presentation materials, and communicating those results back to the teams.

Key Projects:

  • Conducting research to inform the strategy for the growth and evolution of our Media properties.
  • Partnering with product marketing on communicating the value of key advertising programs.
  • Integrating our TV show tracker insights into our Media advertising sales story.
  • May also help out on Tech and Games business unit projects for sites such as and


What you bring to the team:

You have--

  • BA or BS degree (with concentration in social science or data analytics)
  • Excellent analytical skills
  • Experienced with Excel and PowerPoint
  • Organized, flexible, strong communicator
  • SPSS and/or SAS skills required

You may also have--

  • Experience with comScore, MRI, Kantar, Nielsen, nPower, Hitwise, Qualtrics
  • Experience with Adobe Analytics, SQL, and Tableau

All candidates must successfully complete a background check prior to starting employment at CBS Interactive. CBS Interactive is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. CBS Interactive complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

EEO Statement:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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