Solutions Architect - Salesforce

Position Description

Store Applications is a grouping of Value Streams that are responsible for all of the applications required to manage and execute the in-store experience for 150+ locations at CarMax. The in-store CarMax experience spans the entire customer journey; from customer inception to Sales to CarMax's loyalty programs. These teams operate within the Scaled Agile Framework and deliver continuous value to each of the Value Streams. These teams will help drive the bottom line sales of a growing Fortune 500 $12.5 billion dollar company.

As part of these Value Streams, CarMax is looking for a Salesforce Solutions Architect to play a critical role in leading the strategy, definition, and realization of architecture and design within the CarMax organization. The successful candidate must be a thought leader in SaaS-based platforms and have a solid track record of execution and delivering results. The position is responsible for the overall technical design and build of the custom elements of delivery teams.

Position Requirements

Position Requirements:

  • Serve as a thought leader in establishing in-house development talent within Store Applications at CarMax
  • Create and maintain technology strategy and roadmaps for various business areas
  • Manage the technical aspects of development teams to deliver full lifecycle SFDC implementations
  • Drive architecture and design technology solutions for solving business problems, while authoring technical specifications and detailed design documents
  • Lead and mentor a team of developers, directing all development/testing activities on Store Application's projects to ensure high quality technical implementations

Experience Required:

  • 3 - 5 years of experience implementing solutions with Salesforce and Service Cloud
  • Experience implementing in a large-scale, enterprise environment
  • 10+ years of overall development and architecture experience
  • Solid understanding of IT systems including system design, Object Oriented Design, databases and programming concepts specifically HTML, browsers, JavaScript, Web Services and AJAX.
  • Integration experience within the Salesforce space (REST, SOAP, ESB)
  • Salesforce Certification(s)
  • Proven track record of developing an organization and achieving results through others
  • Strong oral/written communication, presentation, and organizational skills
  • Strong interpersonal and communication skills for driving strategic initiatives through large and diverse organizations. Excellent customer service skills.
  • Ability to work within multiple work streams at one time

Preferred Qualifications:

  • Experience with ERP/MRP
  • Experience with App Exchange Partners
  • Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform Developer I & II, Salesforce certified Technical Architect and Salesforce Certified Platform App Builder
  • External website experience including content management systems, search, e-Commerce and related technologies.


  • 4-year bachelor's degree in Computer Science or IT related course of study preferred.

Sponsorship Note:

Candidates must be legally authorized to work for any U.S. employer on a full-time basis. Sponsorship will be considered for this specific role.

Meet Some of CarMax's Employees


IT Manager, Online Platform

As the IT Manager, Eddy oversees the team that builds the platform which runs everything users interact with on the CarMax website and the CarMax apps.


Manager, Web Analytics

Megan manages the Web Analytics team, whose mission is to use data collected on and the company's apps to better understand the customer—and drive what gets built next.

Back to top