Internet Sales Consultant

Position Description

SUMMARY:

If you've got a passion for people and the desire to succeed, a position as a CarMax Internet ales Consultant may be for you! CarMax is a growing company that is built on the fundamental principles of integrity and treating people with respect. Here are more reasons why our Associates love working for America's #1 used car retailer:

CarMax has been a Fortune "100 Best Companies to Work for since 2005", was awarded a 2016 Top Workplaces honor by The Atlanta Journal Constitution and ranked 5th of Atlanta's top 25 large companies, and Training magazine's "Top 125 Training Companies" since 2008

TOP NOTCH TRAINING:

Don't have automotive sales experience? CarMax is ranked as one of the best training companies in America. You'll enjoy world-class, training with your own personal mentor who is dedicated to your success. We provide ongoing training, support self-development, and we learn as a team.

RESPONSIBILITIES:

  • Providing exceptional service throughout the customer's experience.
  • Communicating effectively via email and over the phone to discover the customer's wants and needs.
  • Serving as an advocate for CarMax by sharing what makes us the smart choice.
  • Navigating and using various provided computer programs as selling tools.
  • Consulting and guiding your customers to the appropriate next step based on their situation.
  • Maintaining a working knowledge of CarMax products and appropriately recommending them to customers.
  • Reading, collecting, and transcribing data in order to complete accurate paperwork.
  • Seeking out opportunities for self-development, participating in training, and welcoming performance feedback.
  • Building and maintaining strong relationships and demonstrating excellent teamwork.
  • Assist customers in setting Retail Service Appointments
  • This position may require other duties as assigned.

Position Requirements

EDUCATION and/or EXPERIENCE:

  • High School diploma, or equivalent or 6 months related experience.
  • Basic computer knowledge.
  • Basic typing skills.

WORK ENVIRONMENT:

  • Great work-life balance, community involvement, team engagement events, on-site gym...etc.
  • Not a suit & tie environment, think jeans and sneakers.
  • Flexible work hours with shifts that include days, evenings, and weekends.

Meet Some of CarMax's Employees

Eddy

IT Manager, Online Platform

As the IT Manager, Eddy oversees the team that builds the platform which runs everything users interact with on the CarMax website and the CarMax apps.

Megan

Manager, Web Analytics

Megan manages the Web Analytics team, whose mission is to use data collected on CarMax.com and the company's apps to better understand the customer—and drive what gets built next.


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