Senior Software Engineer, Observability Platform

Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers. 

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

CarGurus’ Platform/Infrastructure team is hiring a Senior Software Engineer, Observability Platform. The Platform team plays a key role for CarGurus to operate at scale. We are modernizing our technology platform and are looking to define key architectural capabilities, guide development teams on their successful implementation, and ensure the stability, security and scalability of our systems. 

What You'll Do

Observability Engineering at CarGurus emerged out of a need to continually improve our awareness into the current state of our stack. We are passionate not only about the metrics and telemetry we collect but also about how to continually evolve how we can expose and better leverage them in our organization.  We strive to increase our awareness of performance, but also to enable developers to focus on features and embedding observability into what we build by default.  We also create, run, and maintain the environments that collect and expose the various metrics and data we gather.  

Some examples of what we have been able to accomplish so far:

  • Providing centralized native libraries that provide observability into our platform
  • Evolving our logging, monitoring and alerting systems to increase observability and transparency
  • Ensuring our observability platforms continue to scale along with our business and stay up to date with best practices 
  • Provide guidance on how to proactively measure performance against service level objectives

As we continue our observability journey we will be focusing on improving how we understand flows of requests and data by driving our implementation of distributed tracing.  

Technologies We Use

Honeycomb, Prometheus, Grafana, Docker, Kubernetes, Kafka, New Relic, Elasticsearch, Graylog, Sentry, Bazel, Concourse, Artifactory

Who You Are

An individual with general curiosity, a belief in growth, and a demonstrable background in software engineering. You are passionate about continuously improving processes and systems to make it easier to understand their state and have experience with logging, tracing, analytics, search, and metrics.

CarGurus Culture:

At the core of our company culture is a spirit of innovation, curiosity and collaboration. True to our start-up roots, we’re nimble, flexible and hardworking. We have a great respect for testing and learning and a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball and ping pong are played often. Now a publicly-traded company, we’re as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK and Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI and Dublin, Ireland. If you’d like to learn more, please visit our careers page.


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