Collections Supervisor

Collection Supervisor

This position will be a hybrid role of both daily Collection tasks and process improvement project work. 


  • Assessing best practices and areas for increased efficiencies and leading the implementation of those at CarGurus
  • Reaching out to customers to collect payment for overdue bills
  • Acts as the liaison between sales/customer relation teams and the customers to manage overdue accounts
  • Process and post customer payments to open invoices
  • Constantly monitoring the accounts receivable aging for accuracy and completeness to optimize days’ sales outstanding
  • Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner
  • Ensuring compliance with internal controls in accordance with policy


  • College degree (Accounting or Finance preferred) or equivalent experience
  • 3+ years’ experience within the Collections function
  • Experience and competence in using integrated software (SalesForce and Zuora)
  • Competent Microsoft Office user (PowerPoint, Word, Excel, Outlook, OneNote)
  • Quick learner and self-starter who has the ability to work independently or within a team environment
  • Ability to work in a fast paced environment with strong organizational skills
  • Accustomed to working with deadlines and performance metrics
  • Excellent verbal and written communication skills
  • Detail oriented and the ability to maintain a high level of accuracy

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