With over 20 million unique monthly visitors, www.CarGurus.com is the fastest-growing and largest auto shopping site in the United States. Founded by CEO Langley Steinert, also co-founder of TripAdvisor, CarGurus makes the car shopping process easier for consumers and dealers alike through pricing transparency, reviews, and a superb user experience.
This individual will be representing CarGurus out in the field, and the ideal candidate is someone who can engage, build and cultivate relationships.
Responsibilities:
- Supervise and manage the day-to-day account level business responsibilities and relationships with Tier 1 and Tier 2 automotive marketing clients, agencies and internal teams
- Serve as a primary point of contact on daily campaign implementation, performance reporting, and expert knowledge of CarGurus features and capabilities
- Analyze campaign performance and consult stakeholders to identify optimization and growth opportunities on accounts and campaigns
- Provide consultative campaign performance recommendations by recommending adjustments to inventory, targeting, creative components and/or other strategies
- Complete “on-boarding” for new clients including negotiating MSAs, facilitating the completion of contracts and insertion orders, and educating clients and agencies on any campaign performance or self-service management tools
- Provide technical guidance on campaign specifications and provide troubleshooting resolution
- Collaborate with internal departments and external clients and agencies to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objectives success
- Track and analyze usage trends and prepare sales and internal reports
- Monitor billing and inventory for each account
- Deliver on all role-specific accountability metrics and goals (revenue accuracy, forecasting accuracy, over/under-delivery to budget)
- Utilize third-party research tools to support plan recommendations and provide competitive site analysis
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Qualifications:
- Bachelor’s Degree
- 2+ years account or project management experience in an agency or sales environment
- 4+ years automotive in-market experience (preferred) at Tier 1 or Tier 2
- Proficiency in MS Office, Salesforce, DART, ComScore
- Very strong organizational, analytical and communication skills
- Exceptionally strong sense of customer service
- Prior experience in a similar position preferred