Business Development Manager


  1. Sales territory management
  2. Building the business
  3. Relationship management
  4. Database management
  5. Self management

KRA#1 – Sales Territory Management


  • Develop detailed plans for your assigned territory accounts
  • Know your sales targets
  • Establish pipeline target and identify gaps on an ongoing basis
  • Develop executable plan for each gap that includes customer, action, responsibility, dates
  • Research and understand your target accounts and organizations
  • Line up appropriate meetings for efficient market travel

KRA#2 – Building the Business


  • Identify business opportunities and analyze sales options
  • Identify potential customer needs
  • Identify and connect with key prospects within your territory
  • Formulate business proposals per customers’ business needs
  • Negotiate prices and variations in prices and specifications
  • Develop new opportunities and close existing ones
  • Arrange meetings with potential clients

KRA#3 – Relationship Management


  • Foster meaningful relationships with existing and prospective clients
  • Ongoing evaluation of customer needs & building productive long lasting relationships
  • Customer service – resolves customer complaints and investigate problems; developing solutions; making recommendations to management, coordinate with field operations and customer support groups

 KRA#4 – Database Management


  • Accurate and timely updates in CRM system
  • Pipeline updates are done daily in system to ensure accurate reporting
  • Maintains customer and sales records with accurate details
  • Weekly updates of pipeline provided to manager

 KRA#5 – Self Management


  • Know products & company
  • Know negotiation tactics
  • Efficient communication with team members
  • Adjust content of sales presentations as needed
  • Effective problem solving
  • Time Management
  • Prioritize & Schedule tasks , appointments, travel etc..
  • Maintains professional & technical knowledge by reviewing professional publications, establishing personal networks, participating in professional groups


  • 5-8 years of selling experience
  • Strong communication, presentation and interpersonal skills
  • Bi-lingual (English/French) an advantage
  • Experience in Commercial Real Estate an advantage
  • Willingness to travel – key markets Toronto, Vancouver, Calgary, Montreal, Ottawa

You Demonstrate

  • A strong passion for developing new business
  • A demonstrated ability to understand people and communicate clearly
  • Resilience and strength of character: the determination to take risks and overcome failures
  • Teamwork and professionalism

Why You Should Work at Captivate

Captivate encourages work-life balance through team building activities, employee outings and celebratory events. If you are looking to join a growing, dynamic company with a great work environment and the opportunity to make an impact, Captivate is for you!

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