Technology Risk Manager - Enterprise Services Risk

    • Richmond, VA

West Creek 4 (12074), United States of America, Richmond, Virginia

Technology Risk Manager - Enterprise Services Risk

As a Manager on Capital One's Enterprise Services Risk Data Management team, you will apply your project management, risk management and analytical skills to ensure data management operations are executed effectively, as well as deliver on specific data-related projects. You will work with data producers and consumers, technical teams and risk guides to develop and implement data management practices and risk solutions to ensure Capital One's continued stability and success. The Manager will partner with leaders and their teams to identify and address potential risks, process and operational improvement opportunities, and automation improvements in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

Enterprise Services Risk professionals are highly motivated with excellent project management and communication skills. They have a high level of exposure across multiple Lines of Business and the opportunity to work with leaders to create and implement innovative solutions to drive improvements and mitigate potential risks to the Company.


This role supports Enterprise Services Risk's Data Management practice in the first line of defense, in support of Capital One's Enterprise Data Management (EDM) function in the second line of defense and other data initiatives across the Company. Specifically, this role will:

  • Execute and mature the risk service model that meets enterprise policy requirements, including implementing and leading program management functions for managing milestone delivery
  • Implement and monitor Data Management controls for Line of Business systems and data; identify and remediate related process or control gaps
  • Execute, monitor and analyze Data Management operational and risk metrics and reporting; derive insights and identify targeted Line of Business improvements
  • Proactively identify process and automation improvements for Data Management practices; develop and manage pilot and/or implementation plans
  • Partner with EDM to implement ongoing updates to policy requirements, expand Data Management practices, and adjust related processes and metrics reporting
  • Collaborate effectively across multiple organizations and roles including Line of Business data SMEs, technical teams, Business Risk Offices and Second Line Risk Management, including defining and maturing engagement and interaction models
  • Support key program initiatives as Capital One continues data transformation and protection in new Cloud-based platforms and solutions, including bridging into business-as-usual Data Management practice operations to integrate emerging requirements and capabilities
  • Lead and execute specific operational initiatives and projects as assigned

Basic Qualifications:
  • Bachelors Degree or military experience
  • At least 5 years of Project Management experience
  • At least 5 years of experience supporting, partnering and interacting with internal business clients
  • At least 3 years of Technology Risk Management or IT Audit experience

Preferred Qualifications:
  • 5 years of Technology Risk Management or IT Audit experience with professional certification
  • At least 5 years of Technology xperience with exposure to data controls and data management
  • 2 years of specialized Data Management experience or experience with EDM processes and tools
  • 7 years of Project Management experience leading cross functional projects and programs in Risk
  • 7 years of Technology experience
  • Strong relationship building skills, customer focus and ability to collaborate across teams to deliver
  • Strong communication (written and verbal), and ability to execute autonomously and balance work priorities
  • Tools: Google office suite, JIRA/Confluence, Visio or other process modeling

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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