Technical Project Manager

White Collar Factory (95009), United Kingdom, London, London

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Technical Project Manager

We issued our very first credit card way back in 1996 and have since grown to become one of the UK's top ten card providers.

From day one, our business has been about helping people succeed with credit. From innovative tools like our QuickCheck eligibility checker, to the way we're driving positive change across the finance industry. It's no wonder we're the only card provider with a 4-star rated credit card from Fairbanking.

What you'll do:

We are looking for an Agile Delivery Manager with strong technical and communication skills, problem solving abilities, and a deep customer affinity to join our "Deliver Great Customer Outcomes" Tribe.

This role sits within our Technology organisation and is responsible for supporting the delivery of key technical and business capabilities as well as effectively anticipating, managing and communicating both timelines and risks to the wider business.

As an Agile Delivery Manager, you will be involved from inception of a new idea, through to in market delivery. You will be accountable for the delivery approach, and strategy, and in turn supporting and driving our teams to deliver to this approach. This will include: ensuring the inputs to engineering are appropriately understood and refined; setting objectives based on data (team data and wider data inputs); managing risks and dependencies to successful conclusions; driving team improvements and influencing resource allocation to ensure teams are set up for success.

We anticipate that you will:

  • Manage cross functional initiatives, driving teams to meet programme or product goals
  • Take accountability for the quality of initiative and team forecasts, ensuring we appropriately sequence work to deliver early and often
  • Provide clear communication and coordination channels between engineering teams and also between engineering and the wider business
  • Facilitate the formation of cohesive, effective, cross-functional delivery teams
  • Partner with our Product and Design teams to aid accurate definition of intent, delivery approach and milestones
  • Be at the centre of information flows to reduce meeting overheads and be the go-to person for leading cross-team initiatives
  • Improve the overall productivity of the engineering organisation, driving improvements to our processes or technology changes and actively seek to remove roadblocks to Product change
  • Be comfortable working within a fast pace, fast changing environment while driving teams to complete goals; have the ability to break abstract goals into accomplishable, measurable work items.


What we're looking for:
  • Experience delivering technology projects in an agile environment
  • Excellent analytical skills, providing structured thinking and challenge to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business.
  • Experience utilising appropriate project management frameworks to deliver in a highly technical environment
  • The necessary technical and business understanding and ability to lead cross-functional teams
  • A high level of emotional intelligence and excellent communication skills
  • A credible track record of improving the productivity of delivery


What's in it for you:
  • We are continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve.
  • We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future
  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
  • Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
  • Find out more through our UK careers site (http://www.capitalonecareers.co.uk/) or by exploring the @IAmCapitalOne Twitter tag.


Capital One is committed to diversity in the workplace.

Capital One is committed to diversity in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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