Systems Specialist II, Ops

West Creek 2 (12072), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Systems Specialist II, Ops

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank.

We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. We're changing banking for good.

What you'll do:

  • Work with product owners to understand desired application capabilities and testing scenarios
  • Continuously improve software engineering practices
  • Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
  • Lead the craftsmanship, availability, resilience, and scalability of your solutions
  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
  • Ensure, where possible, that an automated approach is being taken in all aspects of software build and management
  • Work along the boundary between engineering, QA, and operations to ensure that the release process is meeting their short-term and long-term needs
  • Ensure build and release processes and procedures are followed
  • Devise and operate the processes needed to ensure software builds are fast, automated and reliable
  • Plan and support integrated platform releases per the RM process, while actively driving alignment of platform changes to pre-defined release schedules and identifying conflicts with other portfolio planned releases.
  • Partner with the delivery teams to conduct and /or review release impact assessments and drive appropriate release level communications in a timely manner
  • Work on production implementation event as required.
  • Participate to support Release Planning meetings with the intent to align and influence scheduling decisions to optimize the Release strategy
  • Provide regular updates to the Portfolio Release Engineering lead to ensure Portfolio level roadmaps, and other operational reports and metrics produced weekly accurately reflect planned and upcoming releases and their associated impacts and risks.
  • Develop and provide process improvement recommendations based on customer and delivery team interactions to help mature and align RM services.
  • Assess, plan and assist the product teams with the design of release packages prior to deployment into the environments
  • Support an agile and iterative approach to development, testing, build and release

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 2 years' experience in Software Development Life Cycle and IT operations

Preferred Qualifications:

  • 4 years' experience in Software Development Life Cycle and IT Operations
  • 2 years' experience with application and/or data design, architecture and development
  • 1 year experience developing and supporting automated build, continuous integration (CI) scripts

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at


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