Sr. Risk Associate - Payment Governance Office, Richmond, VA

West Creek 5 (12075), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Risk Associate - Payment Governance Office, Richmond, VA

As a Sr. Risk Associate in the Payment Governance Office, you will have responsibility for partnering with associates within and outside of the Commercial Bank organization to ensure effective risk management over our Payments Value stream. You will have the opportunity to lead various efforts partnering with Commercial leadership, Risk Offices and process owners while gaining exposure to multiple business processes across the Enterprise. You will learn more about the Commercial Banking organization and the Payment Value Chains so that you can assist with implementing risk and control tools, techniques and frameworks over wires, ACH and disbursement processes. This includes assistance in proactive identification and assessment of potential risks and issues, providing context and problem solving advice to process owners and leadership to improve risk management, and working closely with teams, Audit and Operational Risk Management to ensure that practices align with applicable compliance, regulatory requirements and the ever changing and complex payments environment.

Job responsibilities include (but are not limited to):

  • Help implement the requirements of the Wire and ACH standard changes such as Multi-Factor Authentication and Change Management requirements
  • Manage the intake and triage process of payment value chain risks & issues leveraging tools such as share-point, Excel or salesforce
  • Partner with key stakeholders across LOBs, Technology, and Cyber to manage the Multi-Factor Authentication tool implementation and tool deployment
  • Manage, implement and deliver on a subset of various control program deliverables
  • Build and maintain strong relationships with 2nd Line ORM Advisory and Challenge, Wire Platform and Process owners


Basic Qualifications:
  • High School Diploma, GED or Military Experience
  • At least 1 year of work experience in a Risk/Compliance Management or Audit role

Preferred Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 5 years of experience in Compliance, Audit or Risk Management in the Banking industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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