Sr. Manager, Product Management - Small Business

1750 Tysons (12023), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Manager, Product Management - Small Business

At Capital One, we think big and do big things. We are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches tens of millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers.

If you have the drive for building amazing customer experiences which are customer backed, data and insights driven, and impact the lives of millions daily, we want you! We are selectively recruiting a product leader to bring their experience in product development to position Capital One Small Business for breakout growth. As a Product Manager, you will work with data scientists, service designers, process engineers and developers to translate human insights and technology capabilities into customer-centric services. You will develop solutions to help us better serve Small Businesses and their employees.

What will you do?

- Build, own, and manage a product roadmap from features to prioritize to the next big thing

- Work on analytical business cases for features and product changes

- Work closely with engineering to deliver best-in-class software and a digital-first customer experience

- Team up with designers and business leaders to create experiences that are based on customer needs

- Participate and engage in market research

- Promote a modern approach to technology and cultivate innovation across teams

What we are looking for:

- Knowledge, passion and practical experience leading engineering teams in emerging technologies (Api's, Big Data, Native UI's, alternate payment rails)

- Grounding in human centered design with a natural empathy for consumers

- A bias to action and a proven track record of delivering minimum viable products and business models to market

- Strong analytical mindset and ability to use data and logic to make compelling business cases

- Strategic thinking and the ability to effectively identify opportunities for growth

- You have a high level of intellectual curiosity and are comfortable with ambiguity

- You are a fantastic storyteller and are at ease presenting to senior executives

Here is what we will bring to the table:

- Competitive salary and stock purchase program (including a robust 401(k) plan)

- Excellent medical and dental insurance (and other health benefits)

- Industry-leading maternity and paternity leave policies

- A great working environment with a bunch of great people (early Bitcoin pioneers, ex-NASA engineers, and the authors of this job description)

Basic Qualifications:

- Bachelor's Degree or military experience

- At least 5 years of experience in digital product management

Preferred Qualifications:

- Bachelor's Degree in Computer Science or Engineering

- MBA or Master's degree

- 3-5 years of experience translating business strategy and analysis into consumer facing digital products

- 3-5 years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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