Sr. Manager, Data Science, Digital Machine Learning

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Manager, Data Science, Digital Machine Learning

Sr. Manager, Data Science, Digital Machine Learning

At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

Team Description

Digital ML is the data science and machine learning team inside Capital One's Digital Products organization. We deliver real-time, personalized, intelligent customer experiences in Capital One's suite of award-winning digital products, including our website, mobile app, emails, chatbot, and beyond. We partner closely with our product and engineering teams to build the data and modeling platforms crucial to the deep understanding of customers that enables our applications to delight them by adapting to their needs.

Role Description

As a leader in Digital ML, you will:

  • Build and lead a team of data scientists, providing hands-on technical leadership and mentorship on modeling and analytical projects in areas like detecting trends and patterns in customer behavior, optimizing digital marketing and servicing initiatives, and developing real-time models for personalization.
  • Partner with diverse stakeholders, including product management, risk management, engineering, and business verticals; provide thought leadership within and outside of the team; contribute to the product roadmap for key data platforms; and drive innovation across the company in the use of digital data.


The Ideal candidate will be:
  • An innovative leader. You stay current on emerging technologies, challenge conventional thinking, and work with partners and stakeholders to improve the status quo and drive towards impactful business outcomes
  • Curious and creative. You thrive on bringing definition to big, undefined problems. You love asking questions, and you love pushing hard to find the answers. You're not afraid to share a new idea. You communicate clearly and effectively to share your findings with non-technical audiences.
  • Technical: You have hands-on experience developing data science solutions from concept to production using open source tools and modern cloud computing platforms. You are not afraid of petabytes of data.
  • Statistically-minded. You have built models, validated them and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series analysis and deep learning.
  • Customer and product oriented. You share our passion for changing banking for good.


Basic Qualifications:
- Bachelor's Degree plus 8 years of experience in data analytics, or Master's Degree plus 6 years of experience in data analytics, or PhD plus 4 years of experience in data analytics
-At least 3 years' coding experience with open source programming languages such as Python, R or Scala
-At least 3 years' experience developing commercial data science solutions leveraging one or more of the following: operations research, natural language processing, machine learning, deep learning, video/image analysis, or time-series analysis.

-At least 2 years' experience managing high-functioning data science/data engineering teams

Preferred Qualifications:
-Master's Degree or Ph.D. in a "STEM" Major (Science, Technology, Engineering, or Math)
-At least 1 year experience working with AWS, Azure, or similar cloud platform
-At least 5 years' experience developing commercial solutions in Python, Scala, or R
-At least 5 years' experience developing commercial data science solutions leveraging one or more of the following: operations research, natural language processing, machine learning, deep learning, video/image analysis, or time-series analysis.
-At least 3 years of experience mentoring junior data scientists and providing technical governance and oversight

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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