Sr. Business Analyst

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Business Analyst

Capital One has grown from a small, credit card start-up that pioneered the use of predictive modeling into one of the largest, fastest-growing, and most dynamic financial technology companies. At Capital One, we believe our success is fueled by data-driven insights, deep customer understanding, and innovative business strategy. If this is something that interests you, then the US Card Business Analyst job family is a great place for you.

As a Senior Business Analyst, you will apply your strategic and analytical skills to major company challenges within US Card. You will act as a business consultant to drive recommendations and implement solutions. Successful analysts are great team players who collaborate with our product, design, and tech partners, in an environment that values your unique insights, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. US Card consists of several different areas and the opportunities are located in McLean, VA and Richmond, VA.

Specific responsibilities include, but are not limited to:

Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

Product: Perform modeling/analytics to assist new product and pricing strategies for lending products

Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies

Credit Risk: Support improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, risk modeling, and testing hypotheses using rigorous monitoring and analysis

Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan

Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Results Driven: Display an intense focus on achieving short and long term goals. Able to drive and execute an agenda in an uncertain and fluid environments

Track Record of Success: Thrives in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Communication: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

General Qualifications:

- Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

- At least 1 year of experience in analysis

Preferred Qualifications:

- Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

- 1+ years of experience in Statistical model building

- 1+ years of experience in market research

- 1+ years of experience in SQL querying

- 2+ years of experience in business analysis

- 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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