Sr. Associate Product Manager, Tealeaf

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Associate Product Manager, Tealeaf

Do you have what it takes to work in a fast-paced work environment and create tangible business value? Do you like to work with best-in-class Digital Analytics tools to generate actionable insights? Do you like to work in a start-up, silicon-valley type environment? If your answer to the above is yes, then we may just have the right role for you.

Capital One's Digital Analytics Team is selectively recruiting a high-performing Senior Associate, who will work on an enterprise wide Tealeaf initiative. This role will work closely with the implementation team to execute Tealeaf and manage intent, define strategy for various Capital One properties, and help generate business insights.

In this role, you will effect an enterprise-wide strategic agenda . You will serve our stakeholder set, including Lines of Business, IT and Operations and you will develop, promote and propagate digital analytics capabilities throughout the enterprise. You will partner with stakeholder to generate actionable business insights.

Responsibilities:

  • Create leading-edge analyses using Tealeaf along with other Digital Analytics capabilities that uncover opportunities for improvement in our Website and Mobile experience
  • Drive relationships with designated key stakeholders
  • Actively drive usage of analytics tools
  • Manage & prioritize product backlog
  • Translate business needs into user stories for the delivery team
  • Provide feedback on iterating and improving strategy and team interaction model with key stakeholders to develop scope and deliver ad hoc analyses.

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 1 year of experience in digital product management

Preferred Qualifications:

  • 1-2 years of Tealeaf experience (working with users, event creation, CxConnect, CxMobile, etc.)
  • Experience with Agile/Kanban delivery process
  • 1-2 years of experience in web based analysis, including tools such as SQL, SAS, Adobe Analytics, Tableau

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at


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