Sr Associate - Operational Risk Management

West Creek 3 (12073), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr Associate - Operational Risk Management

Do you want to be part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates? As part of Operational Risk Management (ORM), you'll work with talented associates to provide oversight and effective challenge to ensure that our businesses effectively manage operational risk. This includes enabling our organizations to maintain a sustainable and holistic operational risk profile in order to deliver superior products while also protecting our customers. You'll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Successful Senior Risk Specialist associates are highly motivated professionals with excellent project, process and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to Capital One.

General Responsibilities include, but are not limited to:

  • Provide excellent service to both business partners and the ORM organization
  • Execute processes and deliverables that support internal team governance processes
  • Deliver on a subset of the program deliverables including drafting communications, writing and editing policies and procedures, audit remediation responses, etc.
  • Create, edit and manage multiple facets of risk reporting
  • Manage tasks and activities related to risk management initiatives
  • Support risk teams with ad-hoc deliverables and investigations
  • Deliver materials requested in audits and exams with various stakeholders across the organization
  • Initiating and executing process improvements and leveraging other team members when appropriate


Specific Responsibilities for the Assessment Advisory team include, but are not limited to:
  • Ability to work with cross-functional teams and key first line of defense contacts at varying levels within the organization
  • Providing the first line of defense with guidance relative to risk assessment programs
  • Monitor and govern adherence to assessment program elements
  • Provide reporting on assessment results


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 2 years of experience in Project, Business Process, or Risk Management
  • At least 3 years of experience using Google Suite or Microsoft Office products


Preferred Qualifications:
  • At least 3 years of experience in Project or Business Process, or Risk Management
  • Certified Risk Manager (CRM) or DRI BC (Business Certification)
  • 1 year experience or proficient experience creating and maintaining information in Google Suite Products (Slides, Sheets, etc.)


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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