Senior QA Specialist

Towers Crescent 2 (12067), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior QA Specialist

The QA Performance Tester will work under general supervision to monitor software quality and associated business/technical risks across the software development lifecycle and will be dedicated to support planning, developing test scripts, executing test scenarios, and analyzing performance tests.

This position requires strong deductive reasoning, attention to detail, persistence, patience, and creativity. The individual will work with Developers, Business Analyst, Database Administrators, Network Engineers, and support teams to analyze developed, maintain and execute performance testing procedures.


  • Coordinates and execute upon the creation of Test Cases, scripts and performance test execution.
  • Design, develop, and execute scripts which validate, to a high degree of confidence, test cases defined within the project's test plan.
  • Perform automated load/performance testing across multiple messaging protocols (including HTTP), focusing on overall application performance - validating that application response and outputs accurately reflect business requirements.
  • Tracks and communicates task progress, status, and key performance metrics.
  • Report defects found in testing diligently, promptly, and accurately, using standard defect tracking tools.
  • Communicate effectively across multiple teams/external vendors (Operations, Project Teams, Quality Service, etc.), as well as different personnel (Developers, Scrum Masters, Project Managers, etc.) when required.
  • Perform data analysis when needed to analyze issues in Performance and/or Production environments.
  • Conduct troubleshooting/performance test execution in support of remediation efforts as required.
  • Analyze data and application changes and document their impact on the performance testing task (test cases, scripting, scenario execution, etc.).
  • Ensures the test execution results fulfill the defined test objectives. Schedules/recommends test re-execution if necessary.
  • Ensure the appropriate testing and monitoring tools/technologies are configured accordingly with the test objectives/project team requirements.
  • Expected to maintain technical expertise via self-education in areas governing computer sciences, performance/load testing dictums, and Quality Assurance.
  • Direct responsibilities to:
  • Design, develop, and execute performance test cases and scripts through analysis of product specifications and software requirements, as well as mentoring other test team members.
  • Interface directly with the Performance Test Lead regarding performance test environment.
  • Work with Project /Test Data Management Teams to establish test data in sufficient quantity to support the performance testing effort
  • Configure and prepare proper performance monitoring tools and metrics (Sitescope, Diagnostics, etc...)
  • Support the Performance Test Lead in the preparation of documents governing the establishment of firewall connectivity and network waiver obtainment.
  • Active participant in the meeting(s) to verify firewall openings between performance testing software and that of the application
  • Active participant in the efforts required to obtain application network profile for the obtain of an execution waiver
  • Maintain up-to-instance repository of artifacts related to performance test executions.
  • Execute, monitor, analyze, and report performance tests.
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Adhere to defect tracking process; document software defects, using a defect tracking tool (Quality Center), monitor the progress in a timely manner, escalate aging and priority defects
  • Timely and accurate communication of testing events, daily status, and test execution results, etc.
  • Work closely and support the coordination effort of other QA team members in primary and offshore locations.

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 6 years of experience with HP Performance Center
  • At least 6 years of experience with JMeter or other Open Source Performance Testing tools
  • At least 2 years of experience with AWS automation
  • At least 3 years of experience with Jenkins
  • At least 3 years of experience with AppDynamics, or at least 3 years of experience with Dynatrace, or at least 3 years of experience with New Relic

Preferred Qualifications:

  • 6 years of experience with DNS
  • 6 years of experience with Networking ISO tree
  • 6 years of experience with system resources measurement
  • 6 years of experience with relational databases
  • 6 years of experience with SQL Query tools
  • 6 years of experience with HP Sitescope
  • 6 years of experience with HP Diagnostics tools
  • 6 years of experience with Agile Scrum methodology
  • 6 years UNIX experience with J2EE web hosted solutions.
  • 6 years UNIX experience with .NET applications.
  • 6 years of experience with performance test simulations or at least 6 years of experience in performance analysis or at least 6 years of experience in performance tuning or at least 6 years of experience in performance monitoring in a n-tier environment.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at

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