Senior Manager / Senior Counsel - Digital

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Manager / Senior Counsel - Digital

As a Senior Manager/Senior Counsel, you will apply your strategic and analytical skills to major company challenges and new initiatives. You will partner with the Digital business to identify and solve legal risk alongside a team of world-class professionals to develop and test strategies that ultimately impact the bottom line. You'll have responsibility for reviewing the customer- and public-facing marketing associated with those initiatives.

And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Strong executive communication skills are required. Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. The ability to take complex ideas and break them down into simple concepts (think https://www.reddit.com/r/explainlikeimfive/). Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Specific responsibilities include, but are not limited to:

Strategic Advice: Understanding the Digital business, fostering innovation through an understanding of the applicable law, and working around the corners of novelty. You'll be something of an investigator (or Podcaster, if that sounds cooler these days): you'll work on projects that unite our many lines of business (Cards, Bank Accounts, Auto Loans, "digital" products), so you'll drill down into how we do what we do, and why we do what we do, so we can build a better way. You'll help us focus on the 'enterprise customer experience.' You'll fight the good fight against acronyms, legalese, corporate jargon, improper semicolon usage; and 23-page Terms and Conditions.

Marketing: Recognizing when we're marketing, and then reviewing it with an eye toward identifying and explaining risks. You'll issue-spot (regulatory risk? UDAAP? Litigation risk?) and you'll work with the business to figure out what they're trying to say and how they can say it better. You'll have a thirst to understand what you're reading about. When you read a draft of a presentation or article about Bayesian networks or multi-cloud, you're the type of person who wants to learn what those things are. You're not frustrated by things you don't know about; you're curious, like a cat. Your friends might even call you "Whiskers."

Translating: Understanding the law ( e.g. , privacy, payments, TCPA, IP, Reg Z, Reg B/ECOA), understanding the business ( e.g. , customer identity management, anti-fraud detection, consumer budgeting and finance), understanding the technology (APIs, mobile and web apps, SaaS, AI, machine learning), and putting them all together in your brain. You'll translate between business intent, regulatory requirements, legal guardrails, best practices, etc. You won't need to know everything about everything, but you'll need to know a little about a lot.

Partnering to Foster Innovation: Collaborating closely with colleagues across the Legal Department to fully vet and scale risk. You'll work to push responsible innovation in challenging gray areas.

Basic Qualifications:

  • Juris Doctor Degree
  • At least 4 years of experience in a law firm environment, working on advisory and/or litigation


Preferred Qualifications:
  • 2+ years of experience in advising technology companies or banks


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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