Senior Business Analyst - Governance & Risk

East Shore 2 (12025), United States of America, Glen Allen, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Business Analyst - Governance & Risk

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

This Senior Business Analyst role is a key performer in the Governance, Risk Intelligence, and Documentation (GRID) team within the Retail and Direct Banking (RDB) Risk Office. Through governance, guidelines and forums, the team promotes best practices and discipline aimed at ensuring the RDB Risk Office is well-managed and provides the value expected by first and second line of defense partners. While Business Risk Officers (BROs) within the Risk Office work directly with the lines of business, GRID defines the methodology and process used across the BRO teams as they manage risks, events, metrics, and reporting. GRID partners with the 2nd line of defense to develop and execute corporate risk programs and processes. Additionally, GRID provides support in the management of divisional policies and standards in partnership with the Corporate Policy Office.

The other primary function of the team is reporting and analysis for the Retail and Direct Banking Risk Office including event and issue management, risk management, audits and exams, and first line compliance monitoring. Utilizing tools and platforms such as Teradata and Tableau, the team produces reports and analysis ranging from weekly operational reports to quarterly Risk Oversight Committee materials. GRID ensures the quality of information maintained in, and reported out of, PRIME, Capital One's risk management system of record.

In addition, this role is a key performer in the execution of weekly and monthly reporting cycles; in the identification and implementation of continuous improvements and efficiency gains; supports the development of new metrics and leading indicators and deployment of measurement systems; supports for ad-hoc analysis requests from customers. Primary customers include BRO (Risk Officers from RDB business areas, e.g. Consumer, Local Distribution, Small Business, Investing), Compliance, and Operational Risk Management.

Our ideal candidate will have:

  • Strong quantitative and analytical skills with strong innovation and problem solving and conceptual thinking abilities.
  • Degree specialized in a Science, Technology, Engineering, Mathematics discipline
  • Scripting experience in, e.g., Python, Perl, JavaScript, Shell
  • Proficiency in Microsoft Office products (e.g., Excel, PowerPoint, Word)


Basic Qualifications:
  • Bachelor's Degree
  • At least 1 year of experience in analysis


Preferred Qualifications:
  • Master's Degree in a Science, Technology, Engineering, Mathematics discipline
  • 1+ years of experience in SAS
  • 1+ years of experience in SQL
  • 1+ years of experience working with BI reporting tools (i.e. Tableau and Business Objects)
  • Teradata certification
  • 1+ years of experience working within process management and improvement methodologies - Lean, Six Sigma, etc.
  • 1+ years of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ)
  • 1+ years of experience working with Agile development methodologies


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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