Senior Associate, Technical Product Manager, Capital One Labs

Clarendon Center (12089), United States of America, Arlington, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Associate, Technical Product Manager, Capital One Labs

Founded in 2012, Capital One Labs is an experimental product & technology lab. It's a startup culture with the financial backing of a Fortune 100 company. With teams in DC-area & NYC, Labs is a cross-functional team of product managers, designers, data scientists, developers, and other innovators who are committed to help customers and Capital One succeed.

We do this by looking up to 3 years into the future to identify high impact opportunities, and then we set out to develop and deliver new and impactful solutions. The lab is focused on researching emerging technologies in areas such as machine learning, identity, and emerging payment technologies to stay ahead of the competition and appeal to the digital savvy consumer. If you're interested in helping to build the next generation of banking products, please connect with our team.

Role:

As a Sr. Associate Product Manager in Capital One Labs, you'll be working with product leaders to discover and shape new product and business opportunities across all areas of consumer finance. We use human-centered design techniques, and we always keep the customer at the heart of our work. You'll lead a cross-functional team to understand user needs, uncover product solutions, deliver against roadmaps, and place next-generation consumer financial products in market. These products will be in partnership with Capital One's existing businesses in Digital, Card, Bank, Financial Services, & Commercial Banking. In addition to your contributions on the overall product agenda for Labs, you'll also play a key role in shaping our culture and our people. You'll provide mentorship for your teammates and will be an ambassador for Capital One Labs.

Responsibilities:

  • Participating in product explorations across all areas of the business
  • Leading road mapping, goal setting, story writing, product execution, testing, and product roll-out strategy
  • Building product learning agenda and OKRs to measure success/failure
  • Testing and iterating in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
  • Contributing to a fast-moving, results-driven culture that also prioritizes continuous learning
  • Building internal and external relationships across Capital One and the start-up community


The Ideal Candidate Will:
  • Have experience leading cross-functional product teams in a startup or a leading technology corporation
  • Have exceptional communication skills
  • Be fluent in human-centered product discovery methods such as design thinking and service design
  • Have experience shipping multiple products across variety of platforms and channels
  • Have experience with Payments, Machine Learning, AI, or other emerging technologies


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 1 year of experience as product owner of one or more sprint teams (e.g., prioritizing a backlog, running ceremonies, releases)


Preferred Qualifications:
  • At least 2 years of product management experience


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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