Product Manager, Digital Developer Platform

201 Third Street (61049), United States of America, San Francisco, California

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Product Manager, Digital Developer Platform

Product Manager, Digital Developer Platform

Capital One is seeking a Product Manager to join the opening banking revolution on our DevExchange API products team (developer.capitalone.com). In this role, you will have an opportunity to drive the definition and delivery of new API products focused on developers and partners. Capital One APIs provide quick access to the data and services in our products such as credit card applications, account summaries, or merchant information. Initially used by Capital One developers for Capital One products, APIs can now be used by developers anywhere to create new innovative experiences for Capital One customers, partners, and merchants. DevExchange combines the best of a startup environment inside a largely successful company. You will have the opportunity to be at the forefront of open banking and drive next generation products and technology for financial services

At Capital One, we think big and do big things. We are a Fortune 500 company and one of the nation's top 10 largest banks based on deposits, reaching tens of millions of customers. Simultaneously, Capital One is building DevExchange, a developer focused open API platform, and this is a high-impact role that will move the business forward toward that goal.

The right candidate possesses a blend of skills related to developer platforms, fintech, financial services and business understanding of banking and credit cards. We need a strong product manager who is comfortable driving products through the entire lifecycle and working with and leading developers, customers, partners, and internal stakeholders.

Responsibilities:

  • Work closely with business units across Capital One to drive the definition and adoption of API products.
  • Collaborate with internal stakeholders and business lines to translate business strategies into products; partner with Delivery, Operations, and Enterprise (e.g. Legal, Compliance) teams, as well as third party vendors to ship features that delight our customers.
  • Apply your entrepreneurial ability and strong quantitative background to use data to uncover opportunities, track product performance, and drive decision making
  • Define end-to-end customer experiences, write user stories, drive requirements, and manage roadmaps and backlogs.
  • Communicate and evangelize for the team to your peers, stakeholders and executives.
  • Lead a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)


Here's what you'll need to be successful:
  • Be a collaborative team player with the ability to navigate and influence the organization.
  • Be comfortable establishing relationships across levels within the organization including senior leadership.
  • Manage the definition and execution of products (conceptualization, requirements, design, development, testing, and implementation)
  • Boast a proven track record in delivering products that deliver substantial value in fast-paced, complex and ambiguous environments
  • Experience working in an agile environment (scrum, Kanban)
  • Understand customer expectations and identification industry best practices
  • Experience developing a platform and APIs to be integrated across enterprise-wide systems
  • Strong analytical, interpersonal, collaboration, communication (written, verbal, and technical), presentation, negotiation, influence and problem-solving skills
  • Deep planning skills with the ability to organize thematic work areas in deep detail with long term vision and iterative execution
  • Have fluency in human-centered product discovery methods such as design thinking and service design


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of experience in digital product management


Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • At least 3 years of experience translating business strategy and analysis into consumer facing digital products
  • At least 2 years of experience in Agile product management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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