Principal UX Designer
Wright Brothers (51050), United States of America, Seattle, Washington
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Principal UX Designer
As a Principal UX Designer at Capital One Investing, you will leverage your well-honed UX skills to ensure our end-to-end investment experiences are world class. You'll collaborate with talented group of peers, including researchers, content writers, visual designers, engineers, data scientists and business partners, who all share your passion for solving both human and business problems. You won't need to evangelize the importance of Design Thinking. Instead, you'll get to focus on imagining and delivering exceptional end-to-end experiences.
Capital One Investing is changing the way people build and secure their financial legacies. We are empowering customers to become lifelong investors by offering them experiences that blend the human touch of our financial advisors with the elegance and convenience of digital investment tools.
An eye for implicit user needs: Foremost, you're a UX Designer who creates thoughtful interactions that delight customers. You obsess about understanding the micro needs of users (needs they may not even recognize themselves) and then designing to enhance every single customer touch point.
A design thinker and executor: You not only facilitate workshops, you thrive on design iteration and execution. And, you know the ins and outs of designing experiences that can scale to serve millions of customers.
A data analyst: You work across interdisciplinary teams to find meaningful metrics for user and business success. You seek data and user insights to guide your progress from blue sky designs throughout multi-year product roadmaps and user journeys. You welcome the ability to iterate on your previous design decisions in the spirit of continuous improvement.
A player-coach: You're a veteran designer who has learned a few lessons about minimally viable products and you know how and when to push the envelope to inspire great designs. Your hard-won victories and lessons learned help you mentor your peers as you execute together – all while staying humble and learning from each other.
Let's start the conversation. We're not looking to fill a cookie-cutter job description. We want to discover what you're passionate about and what makes you unique!
- Bachelor's degree, equivalent certification or experience
- At least 10 years of UX design experience
- At least 10 years of interaction design
- Advanced degree in human computer interaction, design, anthropology, psychology, or similar field.
- At least 2 years as an active user of Design Thinking methodology
- At least 2 years leading efforts in end-to-end design processes
- UX experience in the financial services industry
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at
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