Principal Project Associate - Risk Innovation - Enterprise Services Business Chief Risk Office

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Project Associate - Risk Innovation - Enterprise Services Business Chief Risk Office

As a Principal Associate in Capital One's Enterprise Services (ES) Business Chief Risk Office (BCRO), you will apply your proven project management and product organization skills to our highest profile innovation initiatives. You will be responsible for supporting the flawless execution of the internal Plugin risk app's expansion effort. You will build strong relationships with our business partners and subject matter experts who contribute to the success of the product, while assisting with content maintenance and governance. You will also be crucial in the strategic expansion and maintenance of the ES Risk Consortium and overall ES BCRO innovation programs. You will bring structure to white space and will drive best practices that will build on the solid foundation of innovative risk management solutions already established in the ES BCRO.

Enterprise Services professionals are experienced, well-trained, and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk services to our business partners. The Principal Associate candidate will be a highly-motivated professional with excellent project management, collaboration, and communication skills.


  • Comprehensive project management of the internal Plugin risk app
    • Strategic alignment with the development team to be sure sprints and actions are in concert with overall business goals and key business drivers
    • Leverage Agile methodologies when needed
    • Provide project reporting for core team use and to drive escalation
  • Product management of the Plugin App
    • Align business goals with user needs
  • Development of key input and maintenance deliverables for program to support content gathering and governance across partner business lines
  • Manage cross-functional workstreams supporting overall innovation platform for ES BCRO
  • Develop and maintain relationships with partner LOBs to ensure timely and meaningful gathering of input and feedback in support of key ES BCRO innovation initiatives
  • Leverage agile methodologies/project management skills to implement process improvements in ES BCRO Innovation efforts
  • Discover opportunities to strengthen the ES BCRO innovation program to build a risk office for the future
  • Execute and oversee the Plugin communication strategy

Basic Qualifications:
- High School Diploma, GED or equivalent certification, or Military experience

- At least 2 years of experience in project or process management

- At least 2 years of experience working with internal business clients

- At least 1 year experience in Agile or Scrum

- At least 2 years working with cross functional teams

Preferred Qualifications:
- Bachelor's Degree

- At least 3 years of experience as a Project Manager or Process Manager

- At least 4 years operating in a cross functional capacity and working on complex initiatives

- Experience preparing and delivering presentations to all management levels

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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