Principal Operations and Administrative Coordinator

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Operations and Administrative Coordinator

The Capital One Legal Department is a place where you can showcase your talents in a fast-paced, fun environment. At Capital One, we work on high-performing teams that thrive on collaboration. If you enjoy working on a team with top talent that will help you rise to a new level, Capital One is the place for you!

The International and Small Business Legal Team is seeking and Operations and Administrative Coordinator. The International and Small Business Legal team is made up of legal professionals in the U.K., Canada and the U.S. who support our consumer credit card businesses in the U.K. and Canada and our Small Business Credit Card and Small Business Bank businesses in the U.S. These businesses move fast, are technologically savvy and are relentlessly focused on bringing game-changing product and experiences to our customers. It takes a talented, diverse group of legal professionals with a variety of skills to help them win for customers, and we need to keep all those people aligned, connected, and excited about our work. That's where you come in - providing Operational and Administrative support to the team.

You will report to the Chief Counsel for International and Small Business and will be integral to the management of the team. You will have a wide range of responsibilities, including administrative, logistics, communications, operations, and strategy.

You should have:
-An impeccable attention to detail.
-A team oriented approach and eagerness to work with others to find solutions.
-A love of technology, as well as the patience, tenacity and knowledge to bend it to your will.
-Comfort with a dynamic environment and the flexibility to adapt real time to changing needs.
-The drive to dig into new or unfamiliar areas to learn more.
-A knack for building relationships with a diverse set of teammates.
-The poise and professionalism to handle sensitive information.

You should be:
-A "can do" person - always leading with yes, considering what's possible without getting hung up on what's probable.
-An intellectually curious, proactive learner who wants to get better every day and help others improve.
-A tenacious problem solver, working with teammates to understand their intent and goals, develop a plan that meets their needs, and relentlessly pursue options to deliver stellar results.
-Creative enough to participate in brainstorming sessions, and driven enough to follow-up with ideas and options.
-A perfectionist down to the last detail, and able to quickly and creatively solve for whatever we throw your way.
-A master juggler with the ability to alert the ringmaster before you let any balls drop.

How you will help us succeed:
-Strategize, develop and lead team projects and communications and coordinate team operations.
-Partner with Legal Department management and communications teams to coordinate events, communications, initiatives and projects.
-Make sure that the attorneys you work with use their time wisely by managing their calendars through strategic assessment of meeting invites, creating dedicated work blocks, and using your judgment to resolve conflicts.
-Set meetings up for success by ensuring the right people and tools - technology, sustenance, and/or brainstorming supplies - are in place to accomplish the task at hand. 10am
-Connect our team across three countries and multiple locations, planning meetings and travel to make the most of live interactions where possible and using collaboration tools when travel isn't possible/appropriate.
-Coordinate travel for the lawyers you work with, making sure the expenses are processed in a timely manner.
-Support ad hoc projects as necessary.

Basic Qualifications:
-Experience in Microsoft Office or Google Suite
-At least 2 years of experience as an Administrative Assistant OR At least 2 years of experience in Project Management OR At least 2 years of experience in Office Management Operations

Preferred Qualifications:
-Associates Degree
-5 years of experience in Administrative experience or Project Management or Operations
-Exceptional written communication skills and event planning skills
-Strong comprehension of business strategy and objectives
-Motivated problem-solver with a strong drive for reaching desired outcomes
-Growth mindset/passion for learning and continuous improvement

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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