Principal Coordinator - Special Assets, Bethesda, MD

Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Coordinator - Special Assets, Bethesda, MD

Principal Coordinator - Loan Operations, Special Asset - Bethesda, MD

Capital One Commercial Operations is looking for candidates for the Special Assets team which supports all daily activity and maintenance of assets across Commercial Loan portfolios. The role includes the timely and accurate execution of service and maintenance activities on all types of Commercial Loans from Direct loan servicing to Specialty and Syndications. Additionally, this role involves critically thinking through complex research activities and analyzing various calculations, such as loan/fee accruals and other remediation activities. Effectively conveying complex concepts and issues to various Operations and Business stakeholders.

Roles & Responsibilities:

  • Maintain a specific portfolio of deals.
  • Understanding and communicating complex activities to multiple stakeholders and partners.
  • Accurately driving resolution on simultaneous time sensitive tasks.
  • Utilize lessons learned and previous experience to perform complex research and adjustments to loan system data.
  • Perform high volume, complex monetary and non-monetary transactions on Commercial Loans ensuring service levels are met in terms of timeliness, accuracy, quality and customer service.
  • Working both independently and collaboratively through projects and day to day functions.
  • Review and approve daily work prepared by Loan administrators for posting to the ACBS system
  • Communicate with loan officers and other managers regarding loan transactions and exceptions
  • Articulate daily functions in procedural format to maintain strong, effective written procedures for all job functions
  • Monitor reports on the commercial loan portfolio as necessary, including daily and monthly activity reports and metrics, which identify training opportunities and process improvements.
  • Provide training/presentations within team and to management team regarding daily functions, issue remediation efforts and other various topics.


Basic Qualifications:

- High School Diploma, GED or Military Experience

- At least 1year of loan servicing experience

- Experience in Microsoft Office (Word, Excel, and Power Point)

Preferred Qualifications:

- Bachelor's Degree or Military Experience

- At least 3 years of Commercial Loan Servicing experience

- Experience with ACBS

-- At least 1 year of Data Analysis experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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