Principal Brand Associate, Loan Servicing

Plano 7 (31067), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Brand Associate, Loan Servicing

Principal Brand Associate, Loan Servicing
Manage day-to-day marketing development to support Loan Servicing team. Support manager in development of offline and online marketing. Communicate brief development through post production and traffic recommendations. This role will be best filled by someone who is both proactive and collaborative.

Responsibilities:

• Support Loan Servicing partners in creation of strategic marketing and creative plans for multiple customer needs

• Create customer-focused communications to help meet business objectives

• Ensure consistent and effective brand messages

• Understand and help solve complex business problems using tactical communications strategies

• Drive, develop, test, analyze and create strategic marketing direction to include products and services

• Create/distribute internal reports and updates pertaining to marketing projects

• Use research data and coordinate with cross-functional teams to build marketing communications and plans
Basic Qualifications:• Bachelors Degree• At least 6 years experience in advertising or marketing • At least 5 years experience in advertising productionPreferred Qualifications:• Master's Degree• 8 years experience in advertising or marketing• 6 Years experience in advertising production

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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