Principal Associate - Risk Systems Specialist - Operational Risk

West Creek 3 (12073), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Associate - Risk Systems Specialist - Operational Risk

Do you want to be part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates? As part of Operational Risk Management (ORM), you'll work with talented associates to provide oversight and effective challenge to ensure that our businesses effectively manage operational risk. This includes enabling our organizations to maintain a sustainable and holistic operational risk profile in order to deliver superior products while also protecting our customers. You'll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Delivery Solutions provides horizontal support to key initiatives and programs in ORM including project management, system support, technology solutions, and process solutioning.

Successful Principal Risk associates possess integrated and creative problem solving skills, solid business judgment, and process or project management experience. They will have exposure across lines of business in order to create and implement innovative solutions to identify and mitigate potential risks to Capital One. Principal Risk Associates will develop a deep appreciation for overall operational risk, our Regulatory Environment and the importance of a strong risk management framework to the banking industry and Capital One

Specific responsibilities include and are not limited to:

  • Working with Tech partners to prioritize work, communicate updates to our business partners, and to keep momentum moving on projects
  • Support innovation through process improvements and automation
  • Coaching and mentoring Product Management best practices across the organization
  • Providing system support that may include root cause analysis, mapping of current processes or systems, iterative problem definition and hypothesized improvement opportunities
  • Contributing to the delivery of a Streaming Data Platform to support future state architecture strategy
  • Performing data analysis and transformation to define system-to-system sharing requirements
  • Develop and leverage key relationships with stakeholders that enable collaboration across the enterprise
  • Initiate and own process improvements and leveraging other team members and team leaders when appropriate
  • Influence or negotiate with other functional areas


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 2 years of experience in Project, Process, or Risk Management
  • At least 3 years experience with Microsoft Excel and PowerPoint


Preferred Qualifications:
  • At least 2 years Business System Analyst (BSA) experience
  • At least 2 years Product Management experience
  • At least 2 years experience with Robotics or Automation Tools


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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