Market Vice President, Small Business Card - San Francisco/San Jose

Locations: Sales - CA - San Francisco, United States of America, San Francisco, California

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Market Vice President, Small Business Card - San Francisco/San Jose

At Capital One, we don't hire people for positions-we hire people to build evolving, fulfilling careers.

Within the Spark Small Business Credit Card Team, we are Small BusinessProud! Ourrapidly growing Customer Development team works with Small Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Through a consultative approach, we are able to help Small Business Owners optimize the rewards and benefits they receive from their Spark Business Card.

We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small business.

To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. So we have committed to building field-based regional teams that engage small businesses in their own communities and on their terms.

As a Market Vice President, Small Business Cardyou will be assisting small businesses to thrive and to grow the Spark brand in an industry changing way.You will be responsible for building a high performing team locally based team that delivers against the defined objectives for their area ofresponsibility.

Job responsibilities include but are not limited to the following:

  • Deliver superior growth and profit by meeting or exceeding targets in purchase volume, new account acquisition, account penetration, profit, cost, productivity etc. across their local market while providing an outstanding customerexperience.
  • Provide sales & customer development leadership and direction and program management within their market.
  • Build a dynamic sales and customer development culture and assist their client development team in achieving their account acquisition and purchase volumegoals.
  • Participate in strategic / tactical planning process with the Customer Development leadership team and the B2B Acquisition team to drive growth, market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals.
  • Ensure that all customer and prospect interactions are conducted in accordance with Capital One legal and compliance and regulatory guidelines.
  • Champion effective partnerships with the various headquarters based support teams and local Retail and Small Business banking and Commercial bank relationships throughout their market.
  • Select, orientate, train, coach, develop, motivate and conduct joint work with their team of Customer Development Managers


Territory:
  • San Francisco/San Jose


Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 3 years of Sales Management experience


Preferred Qualifications:
  • Bachelor's degree in Sales, Marketing or Business Management
  • 5 years of outside customer sales experience
  • 5 year experience leading a team of virtual individual contributors
  • 5 years experience driving client acquisition
  • 5 years portfolio management experience
  • 3 years of experience partnering with Small Businesses
  • 3 years of financial industry experience
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Proficiency in Salesforce.com


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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