Manager, Project Management

Locations: VA - Richmond, United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Project Management

Specific responsibilities include, but are not limited to:

  • Analyzing, identifying, and correcting data issues with systems used or owned by a department
  • Providing subject matter expertise on processes when representing the department in projects and other meetings
  • Creating and optimizing processes
  • Designing and producing metrics used to measure efficiency and effectiveness
  • Independently identify and evaluate key risks
  • Execute upon strategic well-managed projects and initiatives
  • Streamline interactions with the business related to process enhancement and improvement opportunities
  • Drive prioritization recommendations and understands/articulates/negotiates appropriate trade offs
  • Partners with team to identify enhancement opportunities to communicates status and updates to key stakeholders
  • Creation of effective metrics and reporting required to communicate performance and information to broad audiences
  • Establishing strong interaction models and relationships to collaborate with key stakeholders


Characteristics we're looking for include:
  • Strong team player
  • A structured problem-solving approach to help a team work through a wide range of issues
  • Intellectual curiosity for emerging technologies and engineering challenges
  • Excellent communication skills to navigate a matrixed organization, and tell compelling stories with ease to senior executives
  • A bias toward action and a proven track record of delivering minimum viable products and business models to market at rapid speed
  • Ability to proactively identify impediments on the critical path and remove them
  • Ability to prioritize across different types of value dimensions
  • Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes
  • Exceptional collaboration skills necessary for interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes
  • Capacity to deliver quality work, multi-task, and focus on priorities under dynamic environment


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