Manager - Product Owner, Spring Infrastructure

    • McLean, VA

West Creek 7 (12077), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager - Product Owner, Spring Infrastructure


Are you an experienced Product Owner looking for a new challenge? We are a startup team within Capital One, creating a brand new product-- Capital One Spring ! (

At Spring, we are helping Small Businesses find the best purchasing deals they need, so that their business can grow while they cut costs...and we are looking for a Product Owner to join us in that journey!

If you are the kind of Product Owner or Product Manager who knows how to solve customer problems with innovative online apps and tools, supported by robust back-end systems, then we want to talk to you!

As a Product Owner with our team, you would:

KNOW YOUR CUSTOMERS: Identify and clearly define who your customers are, and discover any differences between segments and groups of customers.

KNOW THEIR PROBLEMS: Invest time in understanding and describing the problems you're trying to solve for different segments, by learning directly from customers themselves, and collaborating with researchers, other product owners, business developers, and stakeholders.

PRIORITIZE: Prioritize which problems to solve, and for which segments, involving others in developing those priorities, and using your customer knowledge to guide and shape the conversation.

CREATE SOLUTIONS: Lead the creation of innovative solution ideas to solve customers problems with digital tools and products that surprise and delight.

CAPTURE REQUIREMENTS: Translate proposed solutions into well-written user stories, using Agile best practices to create a fully-developed product backlog with a future view of upcoming features for developers and other technical stakeholders.

FACILITATE AGILE DEVELOPMENT Work with developers to groom your product backlog in a way that all stakeholders can know what features to expect over what timeframe.

RESPOND TO CHANGE: Respond to unexpected developments--in the form of defects, priority shifts, corporate initiatives, and more--with concise direction on how to respond to those developments.

COMMUNICATE: Keep stakeholders constantly informed of your product--from executive roadmaps to customer needs, from bug fixes to release notes, and more--knowing what to communicate in the right way, at the right time, to the right people.

BECOME THE EXPERT: Become the lead expert and champion for the infrastructure and management components of Capital One's Spring portal ( define and build the right tools into the portal's backend for Content Management, Tagging, Experimentation, Messaging, and other tools to designed to manage the portal and optimize the customer's experience.

What you bring to the table:

PRODUCT MANAGER EXPERIENCE: Proven experience and success as a digital Product Manager or Product Owner--and the ability to show and explain how you managed a product in a manner consistent with the job responsibilities described above.

AGILE DEVELOPMENT: Knowledge and experience in Agile development processes--and the ability to explain how you used Agile as a Product Owner (and which Agile methodology you used).

CREATIVE ANALYSIS: Flexible, adaptable, and creative analytical skills.

COLLABORATION: The ability to collaborate closely with key stakeholders, including business partners, other product owners, and engineering or development teams.

COMMUNICATION: Outstanding listening and presentation skills, honed by hearing customers and stakeholders, and sharing key communications with peers, management, and executives.

Basic Qualifications:

  • Bachelor's degree or military experience.
  • At least 1 year prior experience as a digital Product Manager or Product Owner.
  • At least 1 year demonstrable experience managing a digital product in an Agile environment.

Preferred Qualifications:
  • Masters degree (any subject)
  • At least 3 years prior experience as a digital Product Manager or Product Owner.
  • At least 3 years demonstrable experience managing a digital product in an Agile environment
  • Product Management training and/or certification from one of the major industry-standard providers (Pragmatic Marketing, 280 Group, AIPMM, etc).
  • Agile training and/or certification as a Product Owner in one of the major Agile methodologies (Scrum, XP, Kanban, Scaled Agile, etc).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One is a nationally recognized and high-tech business banking company, offering better customized consumer and commercial lending and deposit financial services.

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