Manager, Product Management - Enterprise Customer

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Product Management - Enterprise Customer

General Responsibilities:

At Capital One, we're looking for a few self-driven technologists to work as Product Managers in our Enterprise Services product group. To fit in, you have to be jazzed about delivering amazingly simple experiences that make life easier for our customers.

Here's what you'll need to be successful:

  • Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy
  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
  • Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)
  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams
  • Exceptional communication skills
  • Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two dimensions and understanding of the third.
  • Blend of strategic and tactical thinking, creative and analytic reasoning
  • Strong quantitative background to support data-informed decision making
  • Creative, outside-the-box thinking and problem solving approach
  • Entrepreneurial ability to identify and prioritize opportunities in highly ambiguous contexts
  • Deep planning skills with the ability to organize thematic work areas in deep detail with long term vision and iterative execution
  • Collaborative, team player attitude with the ability to navigate and influence the organization.
  • Experience shipping multiple products across variety of platforms and channels
  • Fluency in human-centered product discovery methods such as design thinking and service design
  • Industry or hobbyist experience with emerging and leading technologies across disciplines (IoT, Machine Learning, Voice interfaces, etc)
  • Track record of defining strategy, creating advocacy/alignment and being accountable for outcomes
  • History of architecting and building APIs from business intent

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 3 years in digital product Management

Preferred Qualifications:

  • Master's degree in Business, Marketing, Computer Science or Engineering
  • At least 2 years experience in Banking / Financial Services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at


Meet Some of Capital One's Employees

Ryan P.

Head Of Design

Ryan and his team of designers and developers work at The Shop, a combined technology workshop and retail hub, to create meaningful financial products and services.

Emma S.

Product Manager

On Capital One’s exploratory Research and Development Group, Emma takes consumer-driven products from white space to market with innovative and interactive user-testing lab experiments.


Back to top