Director - US Card Compliance - Compliance Advisor

West Creek 3 (12073), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director - US Card Compliance - Compliance Advisor

Job Description

Director - US Card Compliance - Compliance Advisor

Summary: Corporate Compliance is seeking a Director to join our US Card Compliance Advisory team. The Compliance Director will provide compliance advice regarding business strategy and new products to leaders in a growing business area; this Director will also own the management and oversight of a robust Compliance Management Program (CMP). The successful candidate will be self-starting and entrepreneurial, seeing around corners to identify tomorrow's risks, and able to integrate themselves seamlessly into existing and emerging business lines. The Director will leverage strong analytical thinking skills to ensure all components of the CMP are in place and operating effectively with respect to the business areas for which the team is responsible. Additionally, the associate will leverage strong leadership and influence skills to engage other groups, including Compliance Testing, Legal, Compliance Central Governance, and the US Card Business Risk Office where needed.

Here's how you'll operate:

  • Serve as a credible business advisor and partner representing the Compliance organization to the US Card business
  • Lead a team of Compliance Advisors as they support specific areas within US Card
  • Maintain subject matter expertise in applicable laws, regulations, and regulator guidance
  • Maintain key relationships with business leadership as well as Legal, Risk Management, and other stakeholders
  • Coordinate with cross-functional teams to accomplish shared objectives
  • Support the management of issues with the business and risk office as they arise
  • Anticipate/identify/escalate risk scenarios where needed and propose potential mitigations


Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 5 years of experience in compliance, legal, audit, or risk management
  • At least 5 years of experience supporting or partnering or interacting with internal business clients


Preferred Qualifications:
  • 10 years previous experience in Banking / Financial Services or other dynamic field
  • Previous experience in Risk Management / Compliance or a related field
  • Proven ability to communicate, collaborate and manage relationships with internal and external stakeholders at various levels in a matrixed organization, while driving results
  • Ability to read and interpret regulations, and discuss with associates in the business
  • Leadership and influencing skills
  • Strong written and verbal communication skills
  • High energy and a desire to work in a results-oriented, rapid growth environment
  • The judgment to analyze, evaluate, develop and effectuate solutions to complex problems
  • Team player with creativity, resourcefulness, a passion for problem-solving, comfort with ambiguity, and strong interpersonal skills
  • Ability to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently, while remaining flexible and responsive to dynamic situations
  • Demonstrated ability to think strategically and innovatively
  • Certifications such as: Certified Regulatory Compliance Manager (CRCM), Certified Information Privacy Professional (CIPP), or Juris Doctor (J.D.)


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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